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Anonymous
Posts: 0

Re: O2 Network Issues - 6th December 2018

@Betablue Grow a new one. 

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Level 10: Inspirational
Posts: 338
Registered: ‎14-01-2011

Re: O2 Network Issues - 6th December 2018

Apparently Softbank had their services restored after 5 hours.
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Level 1: Joiner
Posts: 10
Registered: ‎09-03-2017

Re: O2 Network Issues - 6th December 2018

@Ladylulu05 you can text through WhatsApp if you have that
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Level 1: Joiner
Posts: 7
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

in portsmouth simply now says mobile network not available OK er no its not ok first no darta and now after they have been allegedly beavering away nothing
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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Hi,

 

I have also lost service and cannot make calls or text as well as unable to use data! any idea when/if this will be rectified?

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Level 4: Observant
Posts: 47
Registered: ‎06-05-2016

Re: O2 Network Issues - 6th December 2018

@Anonymous I'm not sure how I've annoyed you but sorry in any case. Definitely wasn't intended.
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Posts: 86,689
Topics: 729
Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018

Lots of kudos being handed out on this thread. Sadly none to the people who have been trying to help all day. A bit like the Apple Thread and 'wheres my phone?'

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Level 27: Desk Jockey
Posts: 1,090
Registered: ‎04-04-2012

Re: O2 Network Issues - 6th December 2018

It depends on where they had Ericsson kit deployed, and from reading it was limited to very few locations.

This sounds more and more like network switching kit failure, where it hands off the data connection from mast to backhaul providers.
Current Phone: Galaxy Fold - o2 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
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Anonymous
Posts: 0

Re: O2 Network Issues - 6th December 2018

@Fionie There is no timescale but all updates will be posted in this thread 

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Posts: 79,899
Topics: 572
Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018

No one is immune today it would seem.


@Betablue wrote:
@AnonymousI'm not sure how I've annoyed you but sorry in any case. Definitely wasn't intended.