on 06-12-2018 09:17
on 06-12-2018 09:19
on 06-12-2018 09:23
Sorry to say, but some of the reactions to this have been a bit extreme. Things like this happen and I'm sure they are doing all they can to restore service (it's in their own interests too). It's not great, I agree, and a little more communication would have been good (although with no text service in some areas what else can they do?).
Those saying they cannot contact anybody are just being over the top, I'm sorry. Remember these things called land line phones?
If you're at work, you have internet, which means you have access to your google/apple account, and would therefore have access to your contact list. Surely where you work has phone?
on 06-12-2018 09:32
yeah right we all have time and our managers to take time out to call childminders and poorly relations.. how dare you!!! we pay for a service, yes things go wrong that is not the issue., and to use a public phone or or land line, my dad does not have a land line and neither do i. i work in a library and cant keep going off the floor to phone my poorly father. and use works phones...
i feel you steve are not understanding or having emapthy towards people at this present time, when things go wrong. im a mother myself... and a sick child and parent is on your mind... whether you can get in connect or not...
it was uncalled for what you wrote tbh....
on 06-12-2018 09:40
On one hand, it's not a war zone, so a bit of perspective required.
On on the other hand, however, you pay for a service that you build your life around, and so when that service fails to deliver, you have every right to feel aggrieved - as I do, right now, given that I can't make phone calls for work (bit of a problem when you work from home!)
I imagine O2 will bit hit pretty hard by this, so let's see how effective their handling of this is