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Community Manager
Posts: 6,385
Registered: ‎18-02-2016

O2 Community FAQs

[ Edited ]

Hi everyone, 


Our expert Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions is to go through the list, read the relevant guide and see if it helps to fix the problem.


O2 Community FAQs

Wifi/4G calling

How to upgrade 


How can I pay my bill? 

How to do a sim swap 

Getting help with Priority

International Roaming and what it's all about 

How do I contact O2?

How can I sort out my network issues? 

How to get your PAC code 

How to cancel your contract 


If you don’t find the information you need, please post a reply to the guide (you'll need to register first) and the author or other knowledgeable members will respond. If your issue is not covered in the list, ask a question to our expert members and they will be happy to help you! 


O2 Community team,


Martin and Marjo 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy