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Hi everyone,
Our expert Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions is to go through the list, read the relevant guide and see if it helps to fix the problem.
O2 Community FAQs
Adding and removing O2 Extras (Disney+ example)
Accidental MMS Sending and How to Avoid it
How to change your mobile number
Phishing and smishing - what you need to know
Dealing with spam calls and texts
Tips to avoid unexpected charges on your bill
Your Allowances - what is and isn't included
How to Pay Your Bill (Contract)
Unlocking an O2 phone to use a different SIM card
Where is my discount or Extra Data?
If you don’t find the information you need in the guides above or in other help topics after searching the community, please post a new question (you'll need to register first) and our knowledgeable members will be happy to help you. During lockdown, you can also visit our Tech Support board where our temporary O2 Gurus are ready to answer your questions.
O2 Community team,
Martin Breanna
