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Forum Posts

Not receiving SMS verification messages

I recently changed my SIM card and through various websites I'm not receiving any verification SMS messages (even from Apple). I've tested from another iphone and imessage appears to work but when a verification message has been sent it never gets de...

jk2381 by Level 1: Joiner
  • 6 Views
  • 2 replies
  • 0 kudos

Transferring an eSim to a replacement handset (iphone15)

I picked up my daughters new replacement handset from apple store today. Switched it on and expected it to just work. no network coverage and no help from apple. Does anyone know why its so hard to get an eSim re downloaded onto another phone. Why is...

Notoesim by Level 1: Joiner
  • 75 Views
  • 3 replies
  • 0 kudos

Sim showing as no service

My sim showing as no service i tried to resting the network but no luck and also I changed my sim to other phone still it's not working

number transferring over

hello, i have recently just inserted and set up my new 02 sim and i am wondering how long it will now take for my old phone number to transfer over to this new sim?

Ipad

Hello I bought an iPad through 02 and I had a sim with it but I have never got this to work on the iPad can you help me to this work so I can make calls on my iPad, the mobile number is ***********, I have just switched to a eSIM to see if this would...

LewGop by Level 1: Joiner
  • 69 Views
  • 1 replies
  • 0 kudos

no signal

the signal service to my sim card suddenly disappeared and i havnt been able to use my phone since 6am

Apple Watch activation error reference 108

The error code 108 for Apple Watch SE activation persists despite reaching out to both Apple support and my network service provider, O2 assure me they're looking into it, but so far, no resolution. Has anyone else managed to solve this issue?

Locked out of MyO2 as a new customer

I cannot access MyO2 because it requires a security code sent to my phone number, which isn't active because I need to activate an e-SIM which needs MyO2... who from O2 can help?