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Forum Posts

Code 08 Issue

Hi there, I recently upgraded toa new Iphone 16 and it prompted me tolink up my existing Apple Watch. During the process, it asked me toactivate the mobile data element but I get the dreaded message quoting ‘code 08’. I have had lengthy but ultimatel...

GB_1982 by Level 1: Joiner
  • 53 Views
  • 3 replies
  • 0 kudos

Data not working

I have paid off all of my O2 bills within the past 3 days. My data hasn’t been working at all. I’ve tried resetting the mobile data network settings, turning my phone on and off and still no luck. I’ve tried fiddling around with my data settings and ...

Harry0901 by Level 1: Joiner
  • 51 Views
  • 1 replies
  • 0 kudos

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Dab2899 by Level 1: Joiner
  • 13973 Views
  • 27 replies
  • 2 kudos

Resolved! New sim no internet

I reported my phone stolen 3 days ago and since then I received a new SIM card for my new phone and did sim swap. But I have no internet connection without Wi-Fi. I visited the shop 4 times and called customer service 5 times trying to get this sorte...

Resolved! No network

It appears there are no phone networks in the SO42 area but your signal checker says all is well. Reporting the issue is nearly impossible so please check the signal in this area and fix the issues.

c4lly by Level 1: Joiner
  • 52 Views
  • 1 replies
  • 0 kudos

Switch up disappeared on my account

Hi,I took out a contract in October last year with the plus plan with switch up. I have waited 90 days, gone into store to switch up; they said they won’t accept the phone, didn’t give a reason and were just really rude, went to another store that we...

roaming in poland not workink

i just landed on holiday in poland,my payas go not working from begin in poland all customer services cannot help,phone activated and topped,tech support 4445 demanding extortion fee 20 pounds bolton help plesae??

adamkowal by Level 1: Joiner
  • 99 Views
  • 3 replies
  • 0 kudos