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Forum Posts

Resolved! eSIM activation

I need to activate my eSIM but need a phone code to do it but o2 saying they can’t send me the code

eSim not working

I have requested an eSim, but have not received instructions how to use it. Also I am unable to connect to the data network as it seems to have been disabled, so am unable to call O2 for support. Im not sure what to do next. The Live Chat on your web...

MP4 by Level 1: Joiner
  • 68 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

anthp by Level 1: Joiner
  • 776 Views
  • 15 replies
  • 0 kudos

Unable to log in

Hi I'm unable to log in to my account, its asking me for a code I don't have access to my number is there another way of doing it?

No_access by Level 1: Joiner
  • 313 Views
  • 9 replies
  • 0 kudos

Resolved! Connecting my phone to the satnav in my car

Hi I have a basic pay as you go plan on my phone. I don't need or want a monthly plan. Wifi connects when I am home or somewhere that I have passwords.I am looking at buying a newer car. It will allow me to connect my mobile to the car and use google...

mucky1957 by Level 1: Joiner
  • 135 Views
  • 3 replies
  • 0 kudos

Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

Terry24 by Level 1: Joiner
  • 163 Views
  • 3 replies
  • 0 kudos

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

Resolved! PUK code

Hi - my son has managed to lock my SIM. I've tried logging into the app from another device but its sending a code to my phone which I can't access. I've tried the unblock link (https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-yo...

cayacaya by Level 1: Joiner
  • 219 Views
  • 5 replies
  • 0 kudos