Volt not active on additional SIM

[anton_73]

I've recently added an extra SIM to my account for my daughter, the SIM was ordered more than 2 weeks ago and then more recently I ported a number onto it from another network.

Volt is active on our other SIMs on the account, but this one hasn't activated.

I tried online chat but it just says : "The team you need to speak to are busy, sorry."

Any ideas on how to fix this?

[Enlli · Accepted solution]

Usually takes between 14 to 21 days for Volt to be applied.

Best messaging O2 rather than chat or hanging on the phone

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.