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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4060 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 182296 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9329 Views
  • 12 replies
  • 4 kudos

Volt not activated

I recently updated my O2 plan to a new 12 month contract. I had Volt benfits before and it still says I'm eligible on my account, but I haven't been given double data as yet. I know it can take some time but it's been nearly a month now since I updat...

JohnF11 by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Resolved! Volt

I have o2 mobile and Virgin broadband but I can't find where to activate Volt

deadly by Level 1: Joiner
  • 564 Views
  • 1 replies
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Resolved! I am totally confused

I am a long term customer of Virgin Media and am in the process of taking advantage of their V306/volt package. VM have for some reason arranged for 02 to set up something what looks like to me a newmobile phone and 02 have set up a direct debit for ...

jb18 by Level 1: Joiner
  • 1188 Views
  • 1 replies
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Resolved! Wifi boosters

Can you supply wifi boosters

Udgywudgy by Level 1: Joiner
  • 689 Views
  • 3 replies
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Resolved! Can't activate Volt benefits

@Martin-O2Please can you help me? I got Virgin with Volt benefits yesterday but when I click "supercharge with volt" in my app it takes me to virgin's website and then redirects me back to o2, which directs me back to virgin etc and there's nowhere f...

sophharvs by Level 1: Joiner
  • 559 Views
  • 1 replies
  • 0 kudos

Resolved! Volt benefits

I'm both an o2 and virgin customer but my volt benefits aren't showing as a bolt on and I'm unsure how to activate them

Dean48 by Level 1: Joiner
  • 420 Views
  • 1 replies
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Resolved! Double data plan

Hi everyone, I just get a new contract from VM and they offer me £6/month for a 6GB SIM card. However, when I login to O2, it is only 3GB plan with same price . May I know how can I get back the double data plan? Thank you. Eric

Arlik by Level 1: Joiner
  • 848 Views
  • 6 replies
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Resolved! Never received Disney plus activation

I was offered various deals after signing up to Volt. I chose the free period of Disney plus but have not received any activation voucher.

Heppy by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Wrong Bill date

I have received a bill dated 4/5th July. I do not understand why my Bill period has started on this date. I have not received or activated the O2 SIM card, nor has my Volt broadband package started either (due to start 21st July). As I have received ...

Silver1 by Level 1: Joiner
  • 557 Views
  • 2 replies
  • 0 kudos

Resolved! Double data

As a volt customer, am i entitled to double mobile data? 

Millsy1 by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos