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Forum Posts

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 166590 Views
  • 534 replies
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Volt Megaguide

UPDATED on 19/2/25 to ensure Volt benefits are up to date. O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. A...

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Chris_K by Former Staff
  • 81132 Views
  • 58 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8462 Views
  • 12 replies
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Resolved! Moving to Ultimate Volt Bundle without paying early termination fee

I am moving house and would like to use the Ultimate Volt Bundle which includes an O2 Unlimited SIM in the price. I currently have a SIM only contract with O2 that expires June 2024. Would I have to pay an early contract termination fee in order to s...

jwg123 by Level 1: Joiner
  • 743 Views
  • 4 replies
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Resolved! Travel

Can you tell me how I am covered for using my phone in United States? I have 2 phones on my account. xxxxxxxxxx snd xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Vaun by Level 1: Joiner
  • 346 Views
  • 1 replies
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Volts not registered with Virgin

Why is Volts not activated in my big in media account, no extra broadband speed.

Percy by Level 1: Joiner
  • 443 Views
  • 2 replies
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Resolved! Switching from Sky to Virgin Media O2

I am currently with Sky for broadband, TV and Landline and I am with O2 for my mobile.I am wanting to switch everything to Virgin Media O2. Do I contact Virgin Media or O2. Prior to Virgin Media merging with O2 I would have contacted VM to do the swi...

djb2 by Level 1: Joiner
  • 832 Views
  • 3 replies
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Cancelled Virgin Media account including Volt O2 sim

Hi,After receiving a letter from Virgin allowing me to cancel due to the recent price rise. I rang to do that on 3rd April stating the O2 sim was to be cancelled as well. However money was still taken from my account for the bext couple of months by ...

JimboW231 by Level 1: Joiner
  • 738 Views
  • 5 replies
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Resolved! Lost Volt Benefits

I recently paid off my device plan for my phone. With that they said that they would lower my monthly sim payments whilst retaining the double data for VOLT. However this hasn't been the case. Note that the plan has not changed at all, i simply paid ...

darril07 by Level 1: Joiner
  • 622 Views
  • 2 replies
  • 0 kudos

Resolved! Volt benefits applied to new sim deal?

Hello Last week I changed on to a new sim monthly deal through uswitch. I chose one that advertised volt benefits and it showed this when I went through checkout (sim deal for 30GB with boost up to 60GB). My data allowance is only showing 30GB at the...

lisaspoon by Level 1: Joiner
  • 788 Views
  • 2 replies
  • 0 kudos

Resolved! Volt benefits

Hi I’m a virgin media and o2 customer I’m getting an increase in download and upload speeds on my virgin media broadband but I’m not getting an increase in my day allowance from o2

Roy66 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos