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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1327 Views
  • 16 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 173000 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8744 Views
  • 12 replies
  • 4 kudos

Resolved! Changing mobile phone

I'm trying to change my phone. How do I manage to do so?

Chrisp76 by Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Resolved! o2 travel inclusive zone bolt on

How do you get the o2 travel inclusive zone bolt on? I am travelling to Canada and have seen that I am eligible for the o2 travel inclusive zone bolt on at no extra charge but can't figure out how to access it.

Roshni1 by Level 1: Joiner
  • 689 Views
  • 1 replies
  • 0 kudos

Rollover unused data

Hi i am new to O2 from Virgin which i had no say in. Can you tell me if my unused data will rollover to the next month as it did with Virgin?Thank you

Resolved! Nightmare Porting my Number

Pay Monthly mobile sim switch from virgin Mobile to O2 has been a total nightmare- I had a virgin media package that included my virgin mobile sim , i was due for renewal and offered a package bundle which means you’re not eligible for a virgin SIM- ...

MrBloggs99 by Level 1: Joiner
  • 12585 Views
  • 57 replies
  • 0 kudos

Resolved! Sim card

Hello. I changed my services with virgin media and they sent me a SIM card. I don’t want to put it in my mobile but can I use it in my iPad Pro.

Rab909693 by Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! Volt

I have Virgin media in my home but not getting the benefit on my O2 account

Benni by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Moving to Ultimate Volt Bundle without paying early termination fee

I am moving house and would like to use the Ultimate Volt Bundle which includes an O2 Unlimited SIM in the price. I currently have a SIM only contract with O2 that expires June 2024. Would I have to pay an early contract termination fee in order to s...

jwg123 by Level 1: Joiner
  • 783 Views
  • 4 replies
  • 0 kudos

Resolved! Travel

Can you tell me how I am covered for using my phone in United States? I have 2 phones on my account. xxxxxxxxxx snd xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Vaun by Level 1: Joiner
  • 360 Views
  • 1 replies
  • 0 kudos

Volts not registered with Virgin

Why is Volts not activated in my big in media account, no extra broadband speed.

Percy by Level 1: Joiner
  • 454 Views
  • 2 replies
  • 0 kudos