Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I have been a virginmedia customer for many years and moved from virginmobile to O2 volt Sim only some time ago, around August 2022. When trying to access Volt on the O2 app, I get the message "Sorry it doesn't look like you're currently eligible for...
I am eligible for Volt benefits. How do I get a WiFi pod to boost the signal in my house?
I have been with Virgin Media and Virgin Mobile for many years. I recently took out a Volt package and received an O2 sim card.In addition, quite recently, Virgin Media migrated my mobile to O2. So, I now have a Volt O2 sim card and a VM/O2 sim card....
hi, I bought the zone 3 data package, but it’s not working, why is this?
I have held two pay as you go mobiles with O2 for years.Our household has been with Virgin for landline, WiFi and TV for ages and ages.On hearing about the Volt benefits I was told to look on my O2 app to register by an 02 customer assistant. This ta...
I am an existing O2 customer on a monthly contract and a Virgin media customer. I am paying £24 for broadband with Virgin and £24 for a 5GB sim with O2!! It’s only just dawned on me that I’m paying way too much considering they have partnered up. Fur...
HiI noticed my online account says I have a 250gb data allowance rather than the unlimited data my o2 contract states after moving from vigin to o2 today. Online chat is down. Anyway to get this rectified online?
I have an O2 mobile and I am a Virgin Media customer. Why does my account say I am not eligible for Volt benefits?
Is there a daily charge if roaming in Australia on O2 Travel in Inclusive Zone? I’ve waded through all the help posts and it’s a little ambiguous!
hello, I've inserted new sim card but it's saying network locked sim card inserted
