What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I am a new customer to volt with an o2 dim lights be registered the sim and am trying to access the my o2 app to check bill dates and data allowance but it say I don’t have any products can anyone shed light on this problem please terry
Hi, I have got Volt inclusive and I am going to US in July. Is the 0.5mbps data speed cap still applied and if it is what is the best way for me to use my phone while I am over there?
Hi there! I have both o2 and Virgin broadband, and after changing my monthly contract around and upgrading, I can see that my double data has not been applied to myself or my partner (who is also on o2. i wonder if you can help? (The online assistant...
I've recently added an extra SIM to my account for my daughter, the SIM was ordered more than 2 weeks ago and then more recently I ported a number onto it from another network. Volt is active on our other SIMs on the account, but this one hasn't acti...
Hi, I have just re-negotiated my package with Virgin Media and this has entailed moving my phone contract from VM to O2 to get the benefit of the Volt tie-up. All good except my new O2 SIM hasn't arrived in the post since the order on 18/12/22 - most...
Hi, I have volt benefits, and am traveling to the United States tomorrow.Will my free O2 travel benefits be applied automatically, or do I need to do anything first to activate them?Also I have 20gb of data, doubled to 40gb with volt...is that the da...
Pressed into changing from Virgin to o2. Received new sim with a new number but eventually got back my original number. Same number, same phone (iPhone 7) now getting message that my iMessage and FaceTime number will expire. Reinstate sim to keep usi...
I recently changed my package with Virgin Media to one which includes my O2 sim card and free Disney plus for 18 months. I was told I access the Disney plus from the O2 website. However, I can not find out how to get the free Disney Plus anywhere on ...
I signed up for Virgin on Sunday and received an email from O2 on Monday to say SIM has been despatched. I have received my first invoice. However I Haven’t received the SIM and whilst I appreciate that Royal Mail have been on strike, they don’t reco...
I'm clicking on volt on my O2 app but nothing is happening.
