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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4168 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 183051 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9357 Views
  • 12 replies
  • 4 kudos

Resolved! Volt package 10GB not worked

I was told that if I signed up to a Virgin media broadband package (Volt M250 Fibre Broadband) I would get 10GB data with my O2 contract every month. Initially this came up on my O2 as 5GB and when I asked a member of the community I was told it woul...

ellag by Level 1: Joiner
  • 626 Views
  • 2 replies
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Resolved! Roaming Abroad

I just switched to Volt Virgin Media customer and returning to o2 - bu they did not migrate me very well so best to go into the store. I was in France and could not use my phone because they forgot to ‘switch on’ my roaming services which is advetise...

JTPOTP by Level 1: Joiner
  • 704 Views
  • 3 replies
  • 0 kudos

Roaming for Virgin Media customers - which destinations?

Hi,I understand that as a Virgin Media + O2 mobile customer I have additional benefits as at https://www.virginmediao2.co.uk/Can anyone point me to a full list of all the 75 countries/destinations where we can use data roaming at no additional cost?T...

Resolved! Changing mobile phone

I'm trying to change my phone. How do I manage to do so?

Chrisp76 by Level 1: Joiner
  • 532 Views
  • 2 replies
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Resolved! o2 travel inclusive zone bolt on

How do you get the o2 travel inclusive zone bolt on? I am travelling to Canada and have seen that I am eligible for the o2 travel inclusive zone bolt on at no extra charge but can't figure out how to access it.

Roshni1 by Level 1: Joiner
  • 731 Views
  • 1 replies
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Rollover unused data

Hi i am new to O2 from Virgin which i had no say in. Can you tell me if my unused data will rollover to the next month as it did with Virgin?Thank you

Resolved! Nightmare Porting my Number

Pay Monthly mobile sim switch from virgin Mobile to O2 has been a total nightmare- I had a virgin media package that included my virgin mobile sim , i was due for renewal and offered a package bundle which means you’re not eligible for a virgin SIM- ...

MrBloggs99 by Level 1: Joiner
  • 13028 Views
  • 57 replies
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Resolved! Sim card

Hello. I changed my services with virgin media and they sent me a SIM card. I don’t want to put it in my mobile but can I use it in my iPad Pro.

Rab909693 by Level 1: Joiner
  • 442 Views
  • 2 replies
  • 0 kudos

Resolved! Volt

I have Virgin media in my home but not getting the benefit on my O2 account

Benni by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos