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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 31731 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 80341 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8326 Views
  • 12 replies
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Resolved! Virgin to O2 - No Broadband Upgrade

Hi,I have broadband, TV etc with Virgin. My Virgin mobile account switched to O2 on 23rd May. The email received said I would receive double data and a broadband upgrade to the next tier. On my O2 app I can see I have double data and a discount but t...

JohnS1 by Level 1: Joiner
  • 578 Views
  • 2 replies
  • 0 kudos

Resolved! 5G

So having been moved over from virgin mobile to 02 with a contract that states i will be on Volt 5G i now find 5G is not in my area ?

RK4 by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Worst Decision Ever to Choose Volt

This is my last attempt for find a solution !! I will be leaving O2 and Virgin Media and it is the worst decision to have package Volt !! I am customer of Volt M250 Fibre Broadband + Phone + 10GB SIM. However even though 10 days have been past I have...

mrvglsn by Level 1: Joiner
  • 632 Views
  • 3 replies
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Resolved! data

I've just updated my phone and now have larger data, my volt data does not apper to have been added

Ste59 by Level 1: Joiner
  • 332 Views
  • 1 replies
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Resolved! Volt

Hello having had my account moved to O2 mobile from virgin..Virgin said prior to transfer that becoming a O2 customer I would be able to get broadband upgrade , However I have just checked my 02 volt benefits and it is not listed ...

Planemad by Level 1: Joiner
  • 435 Views
  • 1 replies
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Volt O2 travel inclusive zone

I have just been transferred over from Virgin to O2 and have been given the Volt O2 Travel Inclusive Zone. Twice last week, before travelling to USA, I phoned O2 and asked specifically if I used my mobile phone whilst in the USA to phone a USA compan...

Cpayne by Level 1: Joiner
  • 1255 Views
  • 4 replies
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Resolved! Forced to take a second O2 sim for new contract??

Greetings. I am an existing o2 and virign customer. I recently upgraded my virgin package and they said I had to take out a new o2 sim only alongside the changes in order to qualify for the package. I kept saying I already had an o2 sim and didn't ne...

ndaar by Level 1: Joiner
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  • 7 replies
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Resolved! Travel

Anyone tell me what country's we can use the 02 travel roaming in please

Resolved! Activate Volt benefits

Is there any way of getting the Volt benefits activated onto my account any quicker ? I recently upgraded my plan which for some reason removed my volt benefits and now it says they will be activated within the next 14 days. The problem is I leave fo...

Aob1963 by Level 1: Joiner
  • 494 Views
  • 1 replies
  • 0 kudos