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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 846 Views
  • 16 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 170530 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8627 Views
  • 12 replies
  • 4 kudos

Resolved! Lost Volt Benefits

I recently paid off my device plan for my phone. With that they said that they would lower my monthly sim payments whilst retaining the double data for VOLT. However this hasn't been the case. Note that the plan has not changed at all, i simply paid ...

darril07 by Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

Resolved! Volt benefits applied to new sim deal?

Hello Last week I changed on to a new sim monthly deal through uswitch. I chose one that advertised volt benefits and it showed this when I went through checkout (sim deal for 30GB with boost up to 60GB). My data allowance is only showing 30GB at the...

lisaspoon by Level 1: Joiner
  • 813 Views
  • 2 replies
  • 0 kudos

Resolved! Volt benefits

Hi I’m a virgin media and o2 customer I’m getting an increase in download and upload speeds on my virgin media broadband but I’m not getting an increase in my day allowance from o2

Roy66 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Data

I have changed my tarriff and i am with Virgin Broadband do i get double data

Phil17856 by Level 1: Joiner
  • 381 Views
  • 2 replies
  • 0 kudos

Unable to link Volt on my02 app

Keep getting an error stating the below when trying to link my volt to my household VM. "This information is not available at the moment. Please try again later." Any chance I can get some guidance on a workaround? Thank you! **Solved - Started worki...

Migfin by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 1 kudos

Resolved! Virgin to O2 - No Broadband Upgrade

Hi,I have broadband, TV etc with Virgin. My Virgin mobile account switched to O2 on 23rd May. The email received said I would receive double data and a broadband upgrade to the next tier. On my O2 app I can see I have double data and a discount but t...

JohnS1 by Level 1: Joiner
  • 599 Views
  • 2 replies
  • 0 kudos

Resolved! 5G

So having been moved over from virgin mobile to 02 with a contract that states i will be on Volt 5G i now find 5G is not in my area ?

RK4 by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Worst Decision Ever to Choose Volt

This is my last attempt for find a solution !! I will be leaving O2 and Virgin Media and it is the worst decision to have package Volt !! I am customer of Volt M250 Fibre Broadband + Phone + 10GB SIM. However even though 10 days have been past I have...

mrvglsn by Level 1: Joiner
  • 673 Views
  • 3 replies
  • 0 kudos

Resolved! data

I've just updated my phone and now have larger data, my volt data does not apper to have been added

Ste59 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos