What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I'm a newish o2 customer and a long time virgin media customer. I've managed to get volt benefits on both my o2 account and my virgin account successfully, but my wife has also moved to o2 and volt hasn't been applied to her o2 account. Is this somet...
Hi guy's, will a 2nd line I add get the volt double data
I’ve moved to Volt, ported a week ago, nothing but issues since. Great #5g signal, but no data at all, calls going straight to voicemail. Tried chat, WhatsApp, forget speaking to someone…can anyone advise?
Hi There, I've ported over from Vodafone to O2 and had an issue where I cannot receive calls or messages. It's been over 3 weeks now of calls for support daily, I have called O2, Vodafone and Apple for support and everything has failed. For the first...
Looking for some advice - I went into an O2 store and the technician enabled the VOLT boost to my account. Its seems to have stopped boosting after only a few months - anyone else have this issue?
I have just upgraded my sim only tariff, it said boost your virgin broadband and double your gb data with this offer, how do I do this? Also it says your product delivery schedule, what is being delivered I want to key my number, will I need to do an...
As part of my renegotiated Virgin Media package, they included a Pay Mthly O2 Sim. Reluctantly I asked for my old number to be ported from Tesco Mobile with whom I was perfectly happy. I was told that I would receive a text to confirm when the portin...
I have a volt extra (cafeyn) and don't know how to access it. 02 are obviously very difficult to contact so I'm hoping someone may be able to help on here.
can volt benefits available on rolling plans
I've some how managed to register the same number to two different email addresses and O2 accounts. One is the current one and is the one I have my SIM registered to. I'm trying to connect it to Virgin via VOLT but when I insert the number it's sayin...
