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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 67868 Views
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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  • 12 replies
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Resolved! How get Volt benefits reinstated on a new O2 contract?

Hello As outlined in a previous post I've successfully migrated my O2 number to a new O2 contract via Uswitch (cheaper and more aligned with my needs)As I am both an O2 and Virgin Media customer I had the Volt benefits (incl. x2 data) on my previous ...

Resolved! Pac code from Virgin media

Hi, have just transferred my mobile to Volt package. Told Virgin I wanted to keep my number and they said this could be done....do they sent the pac code to O2 when setting up the package or do I have to do it please?

Resolved! How do I pair my O2 and Virgin?

Hi There, how can I pair my o2 and virgin to take advantage of the volt benefits? When I click on supercharge with volt it asks me to register for virgin even though I am already a customer? thanks Dave

Resolved! Does volt affect my O2 contract

Hi, Ive just started a new 18 month contract with Virgin Media and been offered a volt activation.Does activating volt restart my O2 contract to the length of the VM contract or is this completely separate?Thanks.

Odalisque by Level 1: Joiner
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Resolved! Change payment date

How do I change my payment due date

Ber by Level 1: Joiner
  • 531 Views
  • 1 replies
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Volt Customer

Good afternoon. I am both a Virgin media customer and O2. MyVolt benefits have been activated. I have contacted Virgin Media with regards to getting Wifi Pods and they have told me the following. "You may be an O2 customer but I cannot see that being...

dudley1uk by Level 1: Joiner
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Resolved! Keeping existing number

I have just changed from Virgin mobile to O2 and I am currently waiting for my sim. When changing I was asked by Virgin whether I wanted to keep my phone number to which I said yes. He said he had sorted that for me. The emails from O2 have a new num...

Graham8 by Level 1: Joiner
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Resolved! Have Virgin Media and O2 but still no Volt benefits

We have had both VM full packages and O2 for years now. Weeks ago, we signed up, via O2 for Volt. A month later still nothing. Still same VM broadband speed, still no enhancement of O2 phone account. Tried several times to contact the uncontactable V...

Linton by Level 1: Joiner
  • 469 Views
  • 1 replies
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Resolved! Premise Address for Volt between O2 and VM

Hi All, I have joined O2 and have been a VM customer for many years.I get the message that either my Volt is active or there is no VM at my address. When see the address O2 has for me, it slightly differs by one line, the way that VM handles it again...

captHedge by Level 1: Joiner
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Resolved! Porting issue

Agreed to move from Virgin Media to o2 told number would port over automatically just put new o2 sim in. Four days on and still no sign of my old number. Help!

Mjustme by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos