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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1162 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 172472 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8670 Views
  • 12 replies
  • 4 kudos

Resolved! Multi save not activated

Hi, I have been waiting since December for my multi save to be activated.What can I do? Why is it so difficult to contact these people?

just-me by Level 1: Joiner
  • 766 Views
  • 1 replies
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Aerial Direct/Virgin Volt

Have any Aerial Direct and Virgin customers been successful in receiving Virgin Volt?.Virgin were very helpful when I applied to them to join but on contacting O2 they were informed my number had been cancelled. I contacted O2 who told me since 2015 ...

2howard by Level 1: Joiner
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  • 5 replies
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Resolved! Deactivate it?

I upgraded my Virgin package and this bloody thing was forced on me to get a landline added. As somone who doesnt OWN a mobile phone, I was intending to just ignore this until the contract was up but so far I have been bombarded by emails and had o2 ...

Resolved! Moving from Virgin Mobile to O2

I have my O2 SIM and made a request to keep my Virgin Mobile number 12/01/23. I completed the on-line form at O2 & provided my SIM PAC code provided by Virgin. I have installed my O2 SIM in my phone today, 13/01/23 but when I check in "About Phone" i...

Resolved! My o2

I am a new customer to volt with an o2 dim lights be registered the sim and am trying to access the my o2 app to check bill dates and data allowance but it say I don’t have any products can anyone shed light on this problem please terry

Terry5 by Level 1: Joiner
  • 556 Views
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Resolved! O2 Roaming in USA 2023

Hi, I have got Volt inclusive and I am going to US in July. Is the 0.5mbps data speed cap still applied and if it is what is the best way for me to use my phone while I am over there?

dgboss10 by Level 2: Apprentice
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Resolved! Volt Data not applied.

Hi there! I have both o2 and Virgin broadband, and after changing my monthly contract around and upgrading, I can see that my double data has not been applied to myself or my partner (who is also on o2. i wonder if you can help? (The online assistant...

TK2 by Level 1: Joiner
  • 1041 Views
  • 3 replies
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Resolved! Volt not active on additional SIM

I've recently added an extra SIM to my account for my daughter, the SIM was ordered more than 2 weeks ago and then more recently I ported a number onto it from another network. Volt is active on our other SIMs on the account, but this one hasn't acti...

anton_73 by Level 1: Joiner
  • 652 Views
  • 1 replies
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Resolved! Volt package SIM missing

Hi, I have just re-negotiated my package with Virgin Media and this has entailed moving my phone contract from VM to O2 to get the benefit of the Volt tie-up. All good except my new O2 SIM hasn't arrived in the post since the order on 18/12/22 - most...

Priesto by Level 1: Joiner
  • 1294 Views
  • 5 replies
  • 0 kudos

Resolved! Volt O2 travel

Hi, I have volt benefits, and am traveling to the United States tomorrow.Will my free O2 travel benefits be applied automatically, or do I need to do anything first to activate them?Also I have 20gb of data, doubled to 40gb with volt...is that the da...

Win67 by Level 1: Joiner
  • 1222 Views
  • 4 replies
  • 0 kudos