What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Just signed up with o2 as part of my virgin package, finding coverage / data etc poor in certain areas of Brum . When I check local signal towers I’m informed there is a problem but this never changes . My company work iPad also works on o2 and the i...
I have recently acquired an O2 sim from Virgin with the Volt package. I'm currently with 3, can I use the O2 sim as an eSim in my S22 (it does support dual Sim/eSim) and if so how do I go about this?
We joined virgin media on the 20/5/22 having signed up on a volt bundle where the o2 sim was mandatory, and whilst I didn’t want to leave my old mobile carrier, I transferred because it didn’t want to effectively be paying twice. Our virgin service h...
It states within 14 days volt will be activated, I have no change as yet?
Hi guys, I am using an old virgin media sim from the Oompha bundle which I have now switched to the ultimate volt bundle. Now I have a O2 sim with a new number. The virgin sim is still working. Do I need to request a pac code or will O2 automatically...
I am a Virgin customer on a broadband package and I have the O2 monthly phone contract but my account says I am not eligible for Volt because I don’t have broadband in my area. I clearly do! can someone advise my my account is not up to date with thi...
Hello As outlined in a previous post I've successfully migrated my O2 number to a new O2 contract via Uswitch (cheaper and more aligned with my needs)As I am both an O2 and Virgin Media customer I had the Volt benefits (incl. x2 data) on my previous ...
Hi, have just transferred my mobile to Volt package. Told Virgin I wanted to keep my number and they said this could be done....do they sent the pac code to O2 when setting up the package or do I have to do it please?
Hi There, how can I pair my o2 and virgin to take advantage of the volt benefits? When I click on supercharge with volt it asks me to register for virgin even though I am already a customer? thanks Dave
Hi, Ive just started a new 18 month contract with Virgin Media and been offered a volt activation.Does activating volt restart my O2 contract to the length of the VM contract or is this completely separate?Thanks.
