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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 28542 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 76049 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 7618 Views
  • 12 replies
  • 4 kudos

Resolved! Wifes account

I registered for Volt last Monday via my wifes My o2 and i got email yesterday to say my Data has been doubled. My wife data hasn't doubled as of yet. Anyone know does it take longer for household to double data or is there something i need to do for...

wjacko147 by Level 1: Joiner
  • 603 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming abroad

I have Volt O2 Travel Inclusive Zone which gives me Unlimited mins, Unlimited texts and Unlimited Roaming Data for Australia, with no extra chargeThe website says:"What's not included?Calls made to other destinations (not the UK or the country you’re...

DavidP94 by Level 1: Joiner
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  • 1 replies
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Resolved! Volt Benefits

I would like to supercharge my O2 contract with Volt, but the button on the page just takes me to the Virgin Media website, where I click a button saying I'm a VM & O2 customer and get taken back to My O2, it's just an infinite loop. I assume there's...

simpmor by Level 1: Joiner
  • 1154 Views
  • 6 replies
  • 0 kudos

Resolved! How do you get virgin Wi-Fi pods

Got volt on how do you get virgin Wi-Fi pods for black spot in your home as part of volt on

Alex491 by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Inclusive Travel Zone

I have got the inclusive travel zone as an automatic bolt on (somehow!) Does this mean that I can use my normal tariff (including calling home to UK) in countries outside of the EU including - mexico, guatemala, costa rica and colombia as those count...

EB00743 by Level 1: Joiner
  • 736 Views
  • 1 replies
  • 0 kudos

Resolved! cannot activate Volt

Hello, I have a Virgin Media broadband and a O2 monthly sim both under my name and at the same address. But when I try to apply Volt benefits, I always get the following words: Thanks for your interest in Volt. There could be two reasons you're seein...

Resolved! Volt

Hi,I've upgraded my phone but the volt benefits don't seem to have transferred over. I've not changed my number. Do i have to re do it or is it done automatically

Resolved! Volt 02 Travel

Hi, I have a Volt packaget (£8/month for 20GB doubled to 40GB). I'm currently in the US on work. I thought Volt would cover roaming in the US however I am being charged for using data. Reading https://news.virginmediao2.co.uk/introducing-volt-the-new...

japsy by Level 1: Joiner
  • 2689 Views
  • 6 replies
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Resolved! Data Rollover

Do I get data rollover in my volt (O2) mobile bundle? 

Um by Level 1: Joiner
  • 668 Views
  • 1 replies
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Resolved! Can't get free book cover keyboard

Purchased Samsung Galaxy Tab S8 5G, and by doing this, I get a free Galaxy book cover keyboard. Only I have no clue how to get this gift. What do I need to do?Thanks

Heslin84 by Level 1: Joiner
  • 457 Views
  • 1 replies
  • 0 kudos