Virgin Media & O2 customer but still no Volt benefits?

[Wrendeot]

Hi,

I was an existing Virgin Media customer and decided to purchase a SIM only deal directly from O2 site.

I was given the impression that I would then qualify for the Volt benefits after my 02 account was active for 14 days. It has been nearly 2 months and still nothing.

It does not make me want to recommend either service to anyone as it is nearly impossible to talk to anyone about it.

Not expecting anything to happen but happy to have the opportunity to vent.

David

[MI5]

@Wrendeot 

You can apply for Volt benefits in your MyO2 which will check your eligibility and update you immediately.