What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
According to my O2 account I am subscribed to volt but am unable to connect to the travel inclusive zone. Arrived in New Zealand and been trying to speak to someone without success. Help!!!!
I am o2 and virgin customer. Registered for Volt. Despite requests to virgin and numerous failed calls to o2 I still do not have the WiFi pods. Needed to improve WiFi dead spots in the home.
I’ve changed over and now have the volt package combined with my virgin WiFi and a o2 SIM card for data, is it possible to upgrade my handset with o2 and if so how would the billing work with the data etc?
I haven’t received my supercharge benefits as promised ie. Double Data on this device
Hi.I took a trip to the USA in November and I thought my Volt enabled account would cover my for "O2 Travel Inclusive Zone" roaming. I've ended up being charged 4 lots of O2 Travel Bolt'ons as my phone did not "roam" in the states, ended up having to...
I have the volt benefits activated and am travelling to Morocco soon, does volt travel extend there?
Hi I have no volt boosts my address is different on virgin and o2 one has it as flat a the other as 357a
I was told as an O2 and virgin accounts holder I was entitled to a free upgrade in internet ( double the speed) although I have tried several times and checked account details are correct it stills says I do not qualify
Got a new contract with Virgin Media that included a 6GB data, unlimited calls and text O2 Volt sim. The O2 sim was created with 3GB data, so I questioned straight away and O2 said it would take 14 days to apply Volt benefits to get the 6GB data. Aft...
Hi I signed up for a 18 month contract with Virgin Media and decided to take a o2 sim card which should have come with 6gb of data. The sim card I received was 2gb but due to the double data is now 4gb. My understanding is it should be 6gb doubled up...
