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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 3812 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 179286 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9156 Views
  • 12 replies
  • 4 kudos

Resolved! volt benefit not applied

I am a customer with Virgin Media who supplied me the o2 sim on a volt package, however my data is 2gb rather than 4gb

avaeroh by Level 1: Joiner
  • 1842 Views
  • 6 replies
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Rouge payments

Hello,Community please help!! In November 2023, I discovered an unauthorized charge on my account from O2. After approximately 35 hours of phone calls and visits to two different O2 stores, I've gathered some information but haven't found anyone able...

Rd77 by Level 1: Joiner
  • 2338 Views
  • 7 replies
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Resolved! volt

How do I get wifi booster

SianTD by Level 1: Joiner
  • 783 Views
  • 2 replies
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Resolved! Additional sim card

I HAVE RECENTLY SWITCH TO VIRGIN MOBILE AND THE VOLT SIM COMBO. IS IT POSSIBLE TO GET A SECOND SIM CARD FO ANOTHER FAMILY MEMBER

Andyl33 by Level 1: Joiner
  • 715 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app

Finally got Virgin to upgrade my broadband. Now I need to get o2 to let me into my account details on o2 app. Taken months to get here with Volt.Is there a way to combine o2 and Virgin?

Pugwash02 by Level 1: Joiner
  • 975 Views
  • 5 replies
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Resolved! Hi should have the Volt double data activated and it’s not

I have Virgin Media wifi and i’m a O2 client, and when I got the new deal I got told the data would be automatically doubled (they confirmed and everything that I had Virgin Media) but when I went to see the amount of data available it’s still the no...

uva by Level 1: Joiner
  • 639 Views
  • 1 replies
  • 0 kudos

Volt bolt ons

Hi, I am a virginmedia and 02 customer. I have discovered that I have two direct debits coming out monthly om 02, one of which is a number I do not know. When I signed up for Volt I stated I was already in an 02 pay monthly contract. Now horrified th...

S19 by Level 1: Joiner
  • 572 Views
  • 3 replies
  • 0 kudos

Resolved! Porting number

I need to find out about my number being ported across to my new o2 sim

Dandlion by Level 1: Joiner
  • 509 Views
  • 2 replies
  • 0 kudos

Resolved! Understanding Volt bolt-ons better

Can someone please clarify/confirm what's included with the O2 side of these Volt Bolt-ons and what's not, as the terminology O2 uses for it's products is somewhat confusing – at least to me it is, lol! (VM Volt side of things gives you Double-Data b...

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phonek by Level 2: Apprentice
  • 2563 Views
  • 9 replies
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Resolved! 10GB VOLT DOUBLE DATA BOOST

DIDN,T ASK FOR 10GB DATA BOOST WHY WAS THIS ADDED TO MY PHONE WITHOUT MY PERMISSION HOW MUCH WILL THIS AFFECT MY BILL IF I KEEP IT ON IF IT BIS GOING TO COST MORE I DONT WANT IT.

NORMANT by Level 1: Joiner
  • 1359 Views
  • 8 replies
  • 0 kudos