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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32186 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 80927 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8424 Views
  • 12 replies
  • 4 kudos

Resolved! 10GB VOLT DOUBLE DATA BOOST

DIDN,T ASK FOR 10GB DATA BOOST WHY WAS THIS ADDED TO MY PHONE WITHOUT MY PERMISSION HOW MUCH WILL THIS AFFECT MY BILL IF I KEEP IT ON IF IT BIS GOING TO COST MORE I DONT WANT IT.

NORMANT by Level 1: Joiner
  • 1193 Views
  • 8 replies
  • 0 kudos

Virgin volt

I didn't request virgin volt and for some reason I can no longer access my O2 app

Jc15 by Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

Anyone ordered a O2 sim via Virgin Media (VOLT)

I placed an order via the Virgin Media site for O2 mobile under their Volt scheme on 15 January 2024 at 11:54 (attached). I received an email confirmation of the order but still haven't received the SIM. When I called customer service, they could not...

pun1 by Level 1: Joiner
  • 826 Views
  • 2 replies
  • 0 kudos

Resolved! not linked with my virgin account

Hi checking today on my o2 account which seems to have been moved to the new website / layoutWhen I try to check my virgin media / o2 super charge benefits it says" Sorry - it doesn’t look like you’re currently eligible for these benefits " I have be...

Dino1968 by Level 4: Observant
  • 997 Views
  • 3 replies
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Resolved! International roaming

I'm in Egypt I was told I can use my phone but I got a text to say I can not use my phone here is this correct

Nandos by Level 1: Joiner
  • 339 Views
  • 1 replies
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Volt double data

i've got 4 lines with o2, one of the lines have the double data the rest dont. the website shows all phones will get double upto a max 20 handsets. ive called loads of times to get this sorted to be told to message this number, go online and request ...

DAP by Level 1: Joiner
  • 1184 Views
  • 5 replies
  • 0 kudos

Resolved! cancel sim - am within 14 day cooling off period

i renewed my contract with virgin and got the O2 sim included. I don't want this - how do I cancel? it is within the 14 day cooling off period

CG51 by Level 1: Joiner
  • 3041 Views
  • 4 replies
  • 0 kudos

O2 Mobile Sim Added from Virgin Media

Hey everyone, I apologize in advance if this has been posted in the wrong section.Someone, please help me out here. So on 29/01/2024 I placed an order for O2 10GB Sim via my Upgrade my Package on Virgin Media account and received my order confirmatio...

Resolved! supercharge for upgrade tariff plan?

my plan is 2GB £5 with Virgin supercharge so my monthly data is 4GB, and I like to change tariff to 5GB £8 plan, my question is the supercharge still work with my new plan?

DarkKing by Level 1: Joiner
  • 754 Views
  • 4 replies
  • 0 kudos