Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Im a new O2 and Virgin Media customer and VM recently installed FTTP in my post code area. I signed up for VM FTTP 250 and O2 sim. O2 sim was activated 27 Feb 2024. VM FTTP was installed and activated 19 March 2024. Volt was not applied for my new ac...
I need to cancel my O2 sim card as part of virgin media volt package as it is not yet delivered and i do not want to wait for more time as no information i am getting from anyone
Hi I've just signed up to a15gb £7.99pm contract on 02 and already have a virgin broadband contract in place @ £33 pm however it's not letting me access volt benefits what am I missing ? Do I need a bigger contract for my O2 to make me eligible? Than...
Hi there, I've been trying for over a month to load my volt benefits with both Virgin and yourselves but it doesn't seem to be working
i have just received my pac code from my old provider. i have no idea where to activate it on the o2 app. i see there is a bit saying activate sim?
I have separate virgin and O2 accounts won't let me volt
I recently travelled to the US and I believe I have volt benefits on my tariff. However when I arrived, I received a text saying I need to buy a “Zone 1 Bolt On”. As far as I know, with Volt benefits I can use my regular tariff in the US. This mornin...
If I change from an O2 PAYG plan to an O2 rolling plan do the call and text allowances cover to other networks or is it only to VM/ O2 network
I agreed broadband through virgin media and got a SIM card for my daughter. We agreed 100gb, but when the email from the order came through it is only 50gb?How do I contact O2 to fix this? Thanks
I have broadband with Virgin and 3 sims cards pay monthly with o2 but when I’m trying to get Volt it says that I’m not eligable? I have the same address on both accounts this is really frustrating me
