VOLT

[Scrivo66]

hi. my volt upgrade hasn't yet happened. all agreed on 15/05 15 days ago. cannot get hold of any one at virgin or o2 and the bot is driving me insane. should i have to be chasing?

[pgn]

Bigger benefits - Volt has the info - but if you reach out to O2 Social Media on either X or FB via private message, links just below take you straight there, and be persistent - you may get sorted. Good luck!

[Dave-O2]

Afternoon @Scrivo66 

Just checking in has this been fixed?

If not, please drop me a PM with your mobile number, andi'll look at this next week 😊

[HawksEyes]

Did this ever get sorted? I’ve the same problem - keeps getting escalated to a black hole.

[Oxonian]

@HawksEyes 

If that question is directed at @Scrivo66, it needs tagging thus ! 👍