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Forum Posts

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 32262 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 80988 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8437 Views
  • 12 replies
  • 4 kudos

Volt Sim Only Data

My data plan is 4GB per month.My invoice says I used 1GB.I received a text saying I maxed out.How is this possible?

T21 by Level 1: Joiner
  • 148 Views
  • 1 replies
  • 0 kudos

Can't transfer PAYG number to Volt Pay Monthly sim

Hi, here because I'm getting frustrated that nothing seems to be happening. We got a new package with Virgin Media last week which includes an 02 Pay Monthly sim. I'm already with 02 on a Classic PAYG SIM, so thought I would take advantage of this be...

Virgin

Hi why haven't I received virgin 02 registration yet

Whest by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Resolved! Volt

Hi how di I activate volt

Understand my bill

Hi Team, i have moved from O2 to other service provider however i have still received a message of my bill with huge amount of around 97 GBP can you please help me to understand my bill

Har13 by Level 1: Joiner
  • 141 Views
  • 2 replies
  • 0 kudos

Volt help order placed August!

Order placed mid August and taken til weekend to get package at virgin media’s end sorted but still waiting on sim from O2 but told I have to contact the company. Virtual assistant takes me here and I have no contact numbers etc so how can I get help...

24xKaren by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Resolved! Montenegro calls

Call charges from montenegro

Travels by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

mobile network not working

Mobile network is not working. It only says "emergency calls only" Can I have a replacement sim?

O2 sim didn't arrive with my virgin media wifi package

Hello. Its been over a month since i signed up for a volt package, which was a 15 GB O2 SIM and 125 mbps wifi. Wifi hub arrived and I've been using the WiFi for a month now. Still had no messages from O2 about my SIM card.