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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4348 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 186717 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9439 Views
  • 12 replies
  • 4 kudos

Volt

Hi all I’m on sim only plan and have the volt benefits my daughter applied for a sim only as well but sim got lost in the post, so she went to a 02 shop ( November 26th)and they supplied a new sim straight away number got ported over all ok that day ...

Gra1 by Level 1: Joiner
  • 708 Views
  • 1 replies
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Mobile phone order

I ordered new mobile phone but when I log in to account to see how my order is progressing it says nothing there

Resolved! New service

Account no ************* ive recently switched to 02 alongside changing to virgin media broadband (both services changed from vodafoneb i was advised my plan with o2 included 30gb data, but information/contract from you showing 15gb. Please advise as...

JR22 by Level 1: Joiner
  • 824 Views
  • 1 replies
  • 0 kudos

cancel due to my vigin set up

Hi i will be receiving a sim fro 02 with my vigin account but i have to cancle due to then not being able to provide set up

davecain1 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Volt

I signed up with both VM and O2 last Tuesday (19 November). My pay monthly sim went live on Friday (22 November) and my VM internet went live on Tuesday 26 November.MY O2 data allowance is 30Gb which should be doubled to 60Gb due to being a Volt cust...

Resolved! wrong Deal

SPeak to a human

SAW by Level 1: Joiner
  • 551 Views
  • 1 replies
  • 0 kudos

Resolved! transfer my old 3 number to a new o2 one sent by you

Hi I have received a sim from O2 after upgrading my Virgin broadband and want to transfer my old number to O2 from 3.I have a PAC number from 3.thanks

A11AXE by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos