Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Is it better to get travel bolt on or change sim to local sim when I arrive. Away for 2 weeks
I have a question about free roaming in O2 Travel zone 2 - India, Thailand and Malaysia. I have a Volt O2 SIM only account with O2 and Virgin Media which comes with O2 Travel Inclusive zone and includes O2 Travel zone 2. I called O2 to clarify my que...
Hi, We were originally Virgin Mobile SIM customers as part of a Virgin Media broadband/phone / TV / mobile package.Our two SIMs were in a family group (2nd SIM was about 50% off) For tedious reasons, I won't waste your time with, we now have my SIM w...
Hi, I recently began use of the Volt benefit of Amazon Prime for £2 was per month. To do this I deleted my old account and used a different email as it wouldn’t allow me to use it with the link I received.I now am struggling to connect my family memb...
Hello, I'm both an O2 and VM customer and am looking to set up a new sim only pay monthly account, specifically the 24 month 3GB data plan at £15 per month. I can see on the website that the data will be doubled to 6GB but it’s not clear if I’ll get ...
Message on my phone requesting payment, wrong account number and wrong name. What to do? No where on o2 site for this type of issue.
Hi all I’m on sim only plan and have the volt benefits my daughter applied for a sim only as well but sim got lost in the post, so she went to a 02 shop ( November 26th)and they supplied a new sim straight away number got ported over all ok that day ...
I ordered new mobile phone but when I log in to account to see how my order is progressing it says nothing there
Account no ************* ive recently switched to 02 alongside changing to virgin media broadband (both services changed from vodafoneb i was advised my plan with o2 included 30gb data, but information/contract from you showing 15gb. Please advise as...
Hi i will be receiving a sim fro 02 with my vigin account but i have to cancle due to then not being able to provide set up
