Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

27303-VMO2-Q1-Launch-OOH-48s-MASTER_BANNER3.jpg Banner1.png Banner2.png Community_STS_UPDATED2_01.png
Chris_K by Former Staff
  • 69712 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

MartinO2_0-1649956593203.jpeg
Martin-O2 by Former Staff
  • 6757 Views
  • 12 replies
  • 4 kudos

cant access 02

i recently had account swapped from virgin to O2. im trying to find when my contract is due to end, however cant access my old virgin account, cant access my O2 account. cant call from mobile as its broken. dont have landline. chat bot is useless.

millie110 by Level 1: Joiner
  • 523 Views
  • 4 replies
  • 0 kudos

Resolved! How do I request free wifi booster

I have the Volt boost package as I have both o2 and virgin media. I need wifi boosters for my home. Can you please tell me how I get these?

Evielb by Level 1: Joiner
  • 860 Views
  • 7 replies
  • 0 kudos

Resolved! Volt

How do I get my boosters to increase WiFi coverage In my home

Resolved! volt benefit not applied

I am a customer with Virgin Media who supplied me the o2 sim on a volt package, however my data is 2gb rather than 4gb

avaeroh by Level 1: Joiner
  • 832 Views
  • 6 replies
  • 0 kudos

Rouge payments

Hello,Community please help!! In November 2023, I discovered an unauthorized charge on my account from O2. After approximately 35 hours of phone calls and visits to two different O2 stores, I've gathered some information but haven't found anyone able...

Rd77 by Level 1: Joiner
  • 986 Views
  • 7 replies
  • 0 kudos

Resolved! volt

How do I get wifi booster

SianTD by Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

Resolved! Additional sim card

I HAVE RECENTLY SWITCH TO VIRGIN MOBILE AND THE VOLT SIM COMBO. IS IT POSSIBLE TO GET A SECOND SIM CARD FO ANOTHER FAMILY MEMBER

Andyl33 by Level 1: Joiner
  • 340 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app

Finally got Virgin to upgrade my broadband. Now I need to get o2 to let me into my account details on o2 app. Taken months to get here with Volt.Is there a way to combine o2 and Virgin?

Pugwash02 by Level 1: Joiner
  • 461 Views
  • 5 replies
  • 0 kudos

Resolved! Hi should have the Volt double data activated and it’s not

I have Virgin Media wifi and i’m a O2 client, and when I got the new deal I got told the data would be automatically doubled (they confirmed and everything that I had Virgin Media) but when I went to see the amount of data available it’s still the no...

uva by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Volt bolt ons

Hi, I am a virginmedia and 02 customer. I have discovered that I have two direct debits coming out monthly om 02, one of which is a number I do not know. When I signed up for Volt I stated I was already in an 02 pay monthly contract. Now horrified th...

S19 by Level 1: Joiner
  • 240 Views
  • 3 replies
  • 0 kudos