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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 67042 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 6362 Views
  • 12 replies
  • 4 kudos

Resolved! International roaming

I'm in Egypt I was told I can use my phone but I got a text to say I can not use my phone here is this correct

Nandos by Level 1: Joiner
  • 163 Views
  • 1 replies
  • 0 kudos

Volt double data

i've got 4 lines with o2, one of the lines have the double data the rest dont. the website shows all phones will get double upto a max 20 handsets. ive called loads of times to get this sorted to be told to message this number, go online and request ...

DAP by Level 1: Joiner
  • 477 Views
  • 5 replies
  • 0 kudos

Resolved! cancel sim - am within 14 day cooling off period

i renewed my contract with virgin and got the O2 sim included. I don't want this - how do I cancel? it is within the 14 day cooling off period

CG51 by Level 1: Joiner
  • 899 Views
  • 4 replies
  • 0 kudos

O2 Mobile Sim Added from Virgin Media

Hey everyone, I apologize in advance if this has been posted in the wrong section.Someone, please help me out here. So on 29/01/2024 I placed an order for O2 10GB Sim via my Upgrade my Package on Virgin Media account and received my order confirmatio...

Resolved! supercharge for upgrade tariff plan?

my plan is 2GB £5 with Virgin supercharge so my monthly data is 4GB, and I like to change tariff to 5GB £8 plan, my question is the supercharge still work with my new plan?

DarkKing by Level 1: Joiner
  • 346 Views
  • 4 replies
  • 0 kudos

Volt SIM

Hi, I have recently upgraded my Virgin Media contract and want to start using my O2 SIM. However I don't have the SIM and don't have any details of it. I have spent hours on the phone to you and got nowhere. I have (after hours on the phone to them) ...

Greg321 by Level 1: Joiner
  • 221 Views
  • 2 replies
  • 0 kudos

Bolt add ons not available / Virgin media account not linked?

recently purchased Virgin media (few weeks ago) and deal was for 6GB data due to it being a 'Volt' deal. My account continues to only show 3GB and does not allow me to login using Virgin media ID telling me "they arent linked and an email will be sen...

MWLWJWHW by Level 1: Joiner
  • 305 Views
  • 3 replies
  • 0 kudos

Resolved! Temporary Data Until House Move Completion

I have just moved house and am awaiting transfer of my virgin media services. Unfortunately I didn't realise I was using so much data on my phone and no longer have any data left. Is there any chance as a goodwill gesture O2 could allow me unlimited ...

mdex by Level 1: Joiner
  • 338 Views
  • 4 replies
  • 0 kudos

Bolt on

Hi I ordered a bolt on for my phone and I was wondering how long it takes to add extra data as it's been a good few hours now

Fyff by Level 1: Joiner
  • 219 Views
  • 2 replies
  • 0 kudos