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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 26041 Views
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 72944 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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  • 12 replies
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Resolved! Travel bolt on query

HiI have travel inclusive bolt on, just landed in USA and received a txt message saying I will need to buy a zone 1 bolt even thou I have an allowance of 100gb. I am a pay monthly SIM only customer I thought my inclusive bolt on covered me for travel...

Resolved! Cancellation

Want to cancel. Never used sim since I got only received as part of the deal I got from virgin. how can I cancel ?

Julie33 by Level 1: Joiner
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  • 2 replies
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Resolved! Travelling to USA

I am an O2 customer and Virgin and have the O2 travel inclusive as part of this. Does this mean I can use my phone as normal in America? USA is in zone 1 so my understanding is that this would be included and I would pay £6 a day to use in zone 2. Is...

JaneyAsh by Level 1: Joiner
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Resolved! Double data deal

I am an existing O2 customer and have just recently had Virgin broadband installedHow Do I access double mobile phone data

Beggs by Level 1: Joiner
  • 179 Views
  • 1 replies
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Resolved! Activating Volt

Hello I'm still struggling to access Volt benefits after recently signing up for an o2 contract.I was already a VM user. Kind regards,SK

Khanage by Level 1: Joiner
  • 216 Views
  • 1 replies
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Resolved! Virgin Media/O2

I recently cancelled my Virgin Media contract which included O2 services. I assumed my O2 contract would terminate automatically as a result but have just received notification from my bank that I have been charged for this month. Does this sound rig...

Martin36 by Level 1: Joiner
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  • 1 replies
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2Gb data Volt benefit still not applied...

I have repeatedly been in touch with O2 agents about the 2gb data volt benefit which has not been applied. Each time I get "yes it will be sorted, please wait 14 days" but in never is. What do I need to do? Getting very annoyed that I'm still having ...

Rhu by Level 1: Joiner
  • 185 Views
  • 1 replies
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volt

Hi, i am struggling to get to a page where i can link my O2 account to our Virgin account it keeps asking me to sign in to o2

ML3 by Level 1: Joiner
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  • 1 replies
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Volt benefits

I am entitled to extra data from Virgin but find it impossible to access . How is it done?

Tanya3 by Level 1: Joiner
  • 337 Views
  • 4 replies
  • 0 kudos