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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 31404 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 79914 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8260 Views
  • 12 replies
  • 4 kudos

Wifi

Unlimited data

Carol3738 by Level 1: Joiner
  • 119 Views
  • 1 replies
  • 0 kudos

Terrible service

I cancelled my contract within the 14 day period but o2 keep sending me bills even though I have never used the sim card.

Mike1234 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Sim never arrived

My SIM card never arrived to my address

Max1k_ by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

Resolved! Linking O2 and Virgin Media

Hello.I want to use my O2 with my Virgin plan but it says i'm not eligible.How do i link the accounts? Thanks.

Using a non-O2 e sim abroad

I want to use a non-O2 e-SIM in a country my VOLT package does not cover but it seems my Pixel 4a has been locked by O2. (Phone was not locked when I bought it from Google). I'm now out of contract with O2, paying monthly, will I be able to use a non...

Resolved! Double data

I want double my data as I am a o2 and virgin customer 

Tamara91 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

O2 volt

My volt has activated on my virgin media package but isn’t activating an doubling my data on my mobile device

Ryan123 by Level 1: Joiner
  • 265 Views
  • 2 replies
  • 0 kudos

Resolved! Virgin + O2 = Sorry - it doesn’t look like you’re currently eligible for these benefits

Been with VM for years, took out an O2 SIM which arrived yesterday, tested it out today and gone to my account to activate the volt benefits where I get the following message: Sorry - it doesn’t look like you’re currently eligible for these benefits....

Resolved! Cancel o2 volt sim

Can I cancel my o2 volt 

Momof4 by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos