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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by O2 Social Media Team
  • 32 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Community Manager
  • 3 replies
  • 4 kudos

Resolved! Virgin Media Benefits

Hi, I've got a Virgin media business account and an O2 account under the same address but apparently, I'm not eligible for Volt benefits, is there a reason why?

Volt_ben by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 bill

Just signed up to new VM volt package, received a bill from O2 for £25 for period 07/06/22 to 07/06/22 why am I being charged £25 when I haven't even started using my O2 sim?.

waka777 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! O2 and virgin

I have virgin and just got my o2 sim only and want to know more about volt

Mile78 by Level 1: Joiner
  • 1 replies
  • 1 kudos

Resolved! O2 virgin volt

I’m paying o2 £25 pm and virgin £147 pm I signed up to a new contact with both provider my virgin bd is m600 the next step is m1000 my fibre will take it but none are interested in upgrading me and batting me to each provider the offer at the time sa...

Jen-dea by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Can I actions lots of requests all at once?

Hello, I require some advice please - I need to upgrade my contract and get a new handset - (I'm looking at the Samsung S22+), I want to add a sim only plan to my account aswell including porting an existing telephone number and add VOLT benefits as ...

Clare_19 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Virgin O2 deal price not the same

Hi, I have been a Virignmedia customer for over 15 years and recently renegotiated a new deal which included an O2 sim for £25 per month. Received a number of emails from O2 about the account which became active on the 1st June and I have yet to use ...

Fletspa by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Virgin Media and O2 Volt

I have been a customer of Virgin Media for about 15 years, and have just renegotiated a new contract.As part of the contract, I have been given a 25GB O2 Sim. I had to take this even though I have two mobiles with Virgin Mobile.I have received the O2...

Resolved! Activate volt

It won’t let me activate the virgin and 02 volt 

Simon20 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! How do I get volt working?

It takes me to a page saying that I either have access to volt or that there is no coverage in my area. All I want to do is get volt running as I have virgin broadband and a pay monthly o2 sim.

Louis2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Volt supercharge

I am an existing O2 and Virgin Media customer and have been for years, how do I get the free benefits of the Volt supercharge facility on my account?

Jems by Level 1: Joiner
  • 5 replies
  • 0 kudos