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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 31389 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 79851 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 8259 Views
  • 12 replies
  • 4 kudos

Sim not received

I signed up on 20th September and have still not received my SIM

JAW by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Can not log in to My O2

I have received a letter stating that I have an outstanding amount with O2 when I cancelled the entire package with Virgin & O2 the following 48 hours & have never set any thing up or installed the equipment nor have I ever even received a SIM card f...

slee2 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Zone 1 data

Please can you help me use my data in zone 1 USA starting ASAP? Thanks 

Segy by Level 1: Joiner
  • 327 Views
  • 2 replies
  • 0 kudos

Resolved! 5G Data

Does my Sim come 5G ready?

Fudgy311 by Level 1: Joiner
  • 332 Views
  • 1 replies
  • 0 kudos

o2 Volt

I am trying to sign up for o2 volt( I am an o2 and virgin customer) However when I click on the link to take me to the my o2 website it keeps failing to load the page I get the error "Oops we can't find the page you're after" it's been doing this for...

Chris102 by Level 1: Joiner
  • 382 Views
  • 3 replies
  • 0 kudos

O2 virgin media double data bolt on

Hello,I have a pay monthly sim deal with O2 and a virgin broadband account. I do not seem to have double data and it says I am not eligible. Can you please fix this. Thanks

Jimbo57 by Level 1: Joiner
  • 477 Views
  • 2 replies
  • 0 kudos

My o2

Hello, We took a virgin media volt contract despite not needing or wanting the o2 sim. It has never been taken out of the packaging and never used. I am trying to cancel this SIM card as I am still being charged but it won’t allow me to log into the ...

Account

Hi 1 believe that my contact is due to come to an end in November I would therefore like to cancel my account/sim at this point therefore can you let me know how I do this? Many thanks Paul

Paul85 by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

O2 Volt Benefit Not Applied

I signed up on a Volt M350 Fibre Broadband package on 18 August 2024. I have received my Virgin Media Volt benefits but nothing on the O2 side. I have raised an enquiry and received an email stating "my account is eligible for Volt benefits". Signing...

Skud13 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos