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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 69346 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 6694 Views
  • 12 replies
  • 4 kudos

Resolved! Porting number

I need to find out about my number being ported across to my new o2 sim

Dandlion by Level 1: Joiner
  • 265 Views
  • 2 replies
  • 0 kudos

Resolved! Understanding Volt bolt-ons better

Can someone please clarify/confirm what's included with the O2 side of these Volt Bolt-ons and what's not, as the terminology O2 uses for it's products is somewhat confusing – at least to me it is, lol! (VM Volt side of things gives you Double-Data b...

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phonek by Level 1: Joiner
  • 971 Views
  • 9 replies
  • 0 kudos

Resolved! 10GB VOLT DOUBLE DATA BOOST

DIDN,T ASK FOR 10GB DATA BOOST WHY WAS THIS ADDED TO MY PHONE WITHOUT MY PERMISSION HOW MUCH WILL THIS AFFECT MY BILL IF I KEEP IT ON IF IT BIS GOING TO COST MORE I DONT WANT IT.

NORMANT by Level 1: Joiner
  • 680 Views
  • 8 replies
  • 0 kudos

Virgin volt

I didn't request virgin volt and for some reason I can no longer access my O2 app

Jc15 by Level 1: Joiner
  • 209 Views
  • 2 replies
  • 0 kudos

Anyone ordered a O2 sim via Virgin Media (VOLT)

I placed an order via the Virgin Media site for O2 mobile under their Volt scheme on 15 January 2024 at 11:54 (attached). I received an email confirmation of the order but still haven't received the SIM. When I called customer service, they could not...

pun1 by Level 1: Joiner
  • 403 Views
  • 2 replies
  • 0 kudos

Resolved! not linked with my virgin account

Hi checking today on my o2 account which seems to have been moved to the new website / layoutWhen I try to check my virgin media / o2 super charge benefits it says" Sorry - it doesn’t look like you’re currently eligible for these benefits " I have be...

Dino1968 by Level 4: Observant
  • 456 Views
  • 3 replies
  • 0 kudos

Resolved! International roaming

I'm in Egypt I was told I can use my phone but I got a text to say I can not use my phone here is this correct

Nandos by Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Volt double data

i've got 4 lines with o2, one of the lines have the double data the rest dont. the website shows all phones will get double upto a max 20 handsets. ive called loads of times to get this sorted to be told to message this number, go online and request ...

DAP by Level 1: Joiner
  • 619 Views
  • 5 replies
  • 0 kudos

Resolved! cancel sim - am within 14 day cooling off period

i renewed my contract with virgin and got the O2 sim included. I don't want this - how do I cancel? it is within the 14 day cooling off period

CG51 by Level 1: Joiner
  • 1104 Views
  • 4 replies
  • 0 kudos