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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4560 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 189701 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9516 Views
  • 12 replies
  • 4 kudos

Volt help order placed August!

Order placed mid August and taken til weekend to get package at virgin media’s end sorted but still waiting on sim from O2 but told I have to contact the company. Virtual assistant takes me here and I have no contact numbers etc so how can I get help...

24xKaren by Level 1: Joiner
  • 297 Views
  • 1 replies
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Resolved! Montenegro calls

Call charges from montenegro

Travels by Level 1: Joiner
  • 344 Views
  • 1 replies
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mobile network not working

Mobile network is not working. It only says "emergency calls only" Can I have a replacement sim?

O2 sim didn't arrive with my virgin media wifi package

Hello. Its been over a month since i signed up for a volt package, which was a 15 GB O2 SIM and 125 mbps wifi. Wifi hub arrived and I've been using the WiFi for a month now. Still had no messages from O2 about my SIM card.

Resolved! Another Volt query

Hi, Probably being impatient, but I’m definitely eligible for Volt benefits as I have VM BB and an O2 contract. All details are correct and matching. VM have already applied the double speed to my BB. O2, however, haven’t updated my data allowance as...

SHM88 by Level 1: Joiner
  • 475 Views
  • 1 replies
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Wifi

Unlimited data

Carol3738 by Level 1: Joiner
  • 237 Views
  • 1 replies
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Terrible service

I cancelled my contract within the 14 day period but o2 keep sending me bills even though I have never used the sim card.

Mike1234 by Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Sim never arrived

My SIM card never arrived to my address

Max1k_ by Level 1: Joiner
  • 265 Views
  • 1 replies
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Resolved! Linking O2 and Virgin Media

Hello.I want to use my O2 with my Virgin plan but it says i'm not eligible.How do i link the accounts? Thanks.

Using a non-O2 e sim abroad

I want to use a non-O2 e-SIM in a country my VOLT package does not cover but it seems my Pixel 4a has been locked by O2. (Phone was not locked when I bought it from Google). I'm now out of contract with O2, paying monthly, will I be able to use a non...