What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Hello. I would need support to activate Volt. Many thanks
Hi, My new contract has 150GB Volt Double Data Boost AND Unlimited Volt Double Data Boost. Customer Service seem unable to clarify the difference. Can anyone help?
How do I cancel my O2 contract when I was talked into getting Volt? I dont have an O2 handset, have no idea as to the whereabouts of the sim and cant get any sense out of the chat bots
We’re being called by someone purporting to be from O2, telling us the service will stop unless they send us a new SIM. Is this genuine?
Hi I think I’ve been conned into something I didn’t understand…. I complained to Virgin that my WiFi was bad so they made me sign up to get a sim card saying it would boost WiFi in the house. I’ve never used the SIM card as I have no need for it/ no ...
I have an o2 account and have devices associated with it however I cannot access my phone tariff. It may be linked to a different account but I can’t access it - can you help me link my phone tariff to the account I can access?
I was on an o2 PAYG sim.I signed up for the virgin o2 supercharged Volt plan for 18 months. My Broadband has been activated but my mobile is still on a PAYG.How do I swap my mobile over to the monthly volt plan? I selected "keep my existing number", ...
I was looking to upgrade to a new sim only plan. I remain an Virgin and 02 customer, however receive this message before proceeding. "Sorry, as you are no longer eligible for supercharge benefits you new plan won't include Volt boosts like double dat...
What does”out of bundle charges reduction” mean?
Hello, we are switching my son's mobile contract from BT to o2. You have just confirmed: Hello Andrew,Just letting you know that your number (REMOVED) with Tariff Plan: Volt Sim Only, 5GB, Unlimited UK Minutes, Unlimited UK Texts has now been activat...
