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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 878 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 170678 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8636 Views
  • 12 replies
  • 4 kudos

Zone 1 data

Please can you help me use my data in zone 1 USA starting ASAP? Thanks 

Segy by Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

Resolved! 5G Data

Does my Sim come 5G ready?

Fudgy311 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

o2 Volt

I am trying to sign up for o2 volt( I am an o2 and virgin customer) However when I click on the link to take me to the my o2 website it keeps failing to load the page I get the error "Oops we can't find the page you're after" it's been doing this for...

Chris102 by Level 1: Joiner
  • 442 Views
  • 3 replies
  • 0 kudos

O2 virgin media double data bolt on

Hello,I have a pay monthly sim deal with O2 and a virgin broadband account. I do not seem to have double data and it says I am not eligible. Can you please fix this. Thanks

Jimbo57 by Level 1: Joiner
  • 630 Views
  • 2 replies
  • 0 kudos

My o2

Hello, We took a virgin media volt contract despite not needing or wanting the o2 sim. It has never been taken out of the packaging and never used. I am trying to cancel this SIM card as I am still being charged but it won’t allow me to log into the ...

Account

Hi 1 believe that my contact is due to come to an end in November I would therefore like to cancel my account/sim at this point therefore can you let me know how I do this? Many thanks Paul

Paul85 by Level 1: Joiner
  • 295 Views
  • 1 replies
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O2 Volt Benefit Not Applied

I signed up on a Volt M350 Fibre Broadband package on 18 August 2024. I have received my Virgin Media Volt benefits but nothing on the O2 side. I have raised an enquiry and received an email stating "my account is eligible for Volt benefits". Signing...

Skud13 by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Reduce monthly payments

I’m a virgin media customer and have a sim only contract with yourselves through Virgin originally; can I reduce my monthly payments with yourselves without affecting what I pay on my Virgin contract?

PhilH80 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

volt

Hi I am an o2 and VM customer. I have signed up to volt (weeks ago) however I am yet to receive my benefits. My account says it has all been set up but could take a few days to kick in.. it's been over a month Please can I have some guidance on when ...

Zoe25 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Volt

Hi. I am an O2 and VM Customer but the system has never been able to join my accounts to allow benefits

Martysw by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos