Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I’m a virgin media customer and have a sim only contract with yourselves through Virgin originally; can I reduce my monthly payments with yourselves without affecting what I pay on my Virgin contract?
Hi I am an o2 and VM customer. I have signed up to volt (weeks ago) however I am yet to receive my benefits. My account says it has all been set up but could take a few days to kick in.. it's been over a month Please can I have some guidance on when ...
Hi. I am an O2 and VM Customer but the system has never been able to join my accounts to allow benefits
HelloI got the virgin volt package and subsequently the sim card. I have never used the sim but understand it is needed for my package. I don’t know where the sim is is there any chance I could have one sent with the same number please
My contract runs out in December but I want to give notice of cancellation now. Where do I go to confirm?
I need to cancel a bolt on which I selected wrongly
Hi I’ve just upgraded my phone and then received a message saying that I have 5GB of volt added and 30 GB volt removed. Does this mean that my previous plan was a lot better than the new one? When I got this new phone I intended for the vault to be i...
Morning, just moved over with Virgin Order No.***********. I'm a little confused. My sim card is on its way (**********) but i asked to retain my existing number (***********). How can I correct this? Also i asked for my wife's phone to be included i...
Hello, i applied for credit for airpods and my application was accepted but when i log into my account there is nothing there to progress my order. thankslaura
I’ve paid for an add on accidentally I don’t want this
