Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Hello,I have a pay monthly sim deal with O2 and a virgin broadband account. I do not seem to have double data and it says I am not eligible. Can you please fix this. Thanks
Hello, We took a virgin media volt contract despite not needing or wanting the o2 sim. It has never been taken out of the packaging and never used. I am trying to cancel this SIM card as I am still being charged but it won’t allow me to log into the ...
Hi 1 believe that my contact is due to come to an end in November I would therefore like to cancel my account/sim at this point therefore can you let me know how I do this? Many thanks Paul
I signed up on a Volt M350 Fibre Broadband package on 18 August 2024. I have received my Virgin Media Volt benefits but nothing on the O2 side. I have raised an enquiry and received an email stating "my account is eligible for Volt benefits". Signing...
I’m a virgin media customer and have a sim only contract with yourselves through Virgin originally; can I reduce my monthly payments with yourselves without affecting what I pay on my Virgin contract?
Hi I am an o2 and VM customer. I have signed up to volt (weeks ago) however I am yet to receive my benefits. My account says it has all been set up but could take a few days to kick in.. it's been over a month Please can I have some guidance on when ...
Hi. I am an O2 and VM Customer but the system has never been able to join my accounts to allow benefits
HelloI got the virgin volt package and subsequently the sim card. I have never used the sim but understand it is needed for my package. I don’t know where the sim is is there any chance I could have one sent with the same number please
My contract runs out in December but I want to give notice of cancellation now. Where do I go to confirm?
I need to cancel a bolt on which I selected wrongly
