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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 29522 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 77240 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 7836 Views
  • 12 replies
  • 4 kudos

Lost sim

Lost sim

Awais2 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Using Data in USA

I am in the USA and have a Volt Sim Only. Can I use my data as normal at no extra cost?

Tom1991 by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Bad Customer Service

I joined Virgin 3 weeks ago, with package came an 02 Sim card. Brought old number with me. No problem. Well until I tried to check my account details and nothing exists. Up to now have an account number. 3 billing numbers. 2 direct debits set up by O...

SU-B by Level 1: Joiner
  • 519 Views
  • 3 replies
  • 0 kudos

Contract

I cancelled this contract 

Kazza3 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt broadband

Hello, my Virgin Media broadband speed is still the same (350mbps) even if it shows the Volt upgrade (500mbps)

mc1997 by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Bill

Mistakenly set up volt package 2 days ago it has been cancelled 24 hours later to now have a o2 bill of £6 when I haven’t used any of the o2 services?

Kirsty14 by Level 1: Joiner
  • 169 Views
  • 1 replies
  • 0 kudos

Volt

Why am i not eligible for Volt as I have a pay monthly plan with O2 and I am with Virgin Media for broadband

bjvolt by Level 1: Joiner
  • 231 Views
  • 1 replies
  • 0 kudos

Volt double data

I have recently upgraded my phone since theny double data has not shown to working the guy in the shop said wait until your next bill once it all renews it should double up again but has not

Joshmea by Level 1: Joiner
  • 214 Views
  • 1 replies
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Resolved! Is 02 Sim only contract an Eligible contract for Volt benefits

I've had a Sim only contract for over 2 years and we've recently moved to virgin broadband and TV. I was told I'd get my data doubled but when I try to redeem the offer it won't do it. Any idea why?

Boab94 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos