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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 26046 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 72948 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 7179 Views
  • 12 replies
  • 4 kudos

Resolved! new sim

i have just received my pac code from my old provider. i have no idea where to activate it on the o2 app. i see there is a bit saying activate sim?

Lp1983 by Level 1: Joiner
  • 425 Views
  • 2 replies
  • 0 kudos

Resolved! volt

I have separate virgin and O2 accounts won't let me volt 

volt-merg by Level 1: Joiner
  • 429 Views
  • 2 replies
  • 0 kudos

Resolved! O2 travel and volt benefits

I recently travelled to the US and I believe I have volt benefits on my tariff. However when I arrived, I received a text saying I need to buy a “Zone 1 Bolt On”. As far as I know, with Volt benefits I can use my regular tariff in the US. This mornin...

FMN26 by Level 1: Joiner
  • 482 Views
  • 2 replies
  • 0 kudos

Resolved! Change of plan

If I change from an O2 PAYG plan to an O2 rolling plan do the call and text allowances cover to other networks or is it only to VM/ O2 network

MartinDen by Level 1: Joiner
  • 319 Views
  • 2 replies
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Resolved! New O2 SIM through virgin media

I agreed broadband through virgin media and got a SIM card for my daughter. We agreed 100gb, but when the email from the order came through it is only 50gb?How do I contact O2 to fix this? Thanks

Lp1983 by Level 1: Joiner
  • 308 Views
  • 1 replies
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Volt eligibility

I have broadband with Virgin and 3 sims cards pay monthly with o2 but when I’m trying to get Volt it says that I’m not eligable? I have the same address on both accounts this is really frustrating me

Caitlin99 by Level 1: Joiner
  • 247 Views
  • 1 replies
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Resolved! Volt

I’m a customer with virgin broadband and O2 how do I get volt benefits?

Caitlin99 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer Volt benefits to another Virgin Broadband account?

Hi,I would like to transfer volt benefits to another virgin broadband account due to house move and a new virgin subscription.Any idea on how this can be transferred? Thanks,

Surajb1 by Level 1: Joiner
  • 569 Views
  • 5 replies
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Resolved! END OF CONTRACT

WHAT HAPPENS TO O2 BILL AT THE END OF MINIMUM PERIOD. THE VIRGIN MEDIA BILL WENT FROM ~£18 UP TO ~£50 AFTER THE END OF THE CONTRACT PERIOD, WHAT HAPPENS TO THE O2 BILL AND PACKAGE? WHY DO YOU MAKE THIS INFORMATION SO DIFFICULT TO FIND? YOU PEOPLE HID...

Anonymous by Not applicable
  • 923 Views
  • 9 replies
  • 0 kudos

Resolved! O2 travel bolt on

Do I have I2 travel bolt on

0409 by Level 1: Joiner
  • 366 Views
  • 3 replies
  • 0 kudos