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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12 replies
  • 4 kudos

Resolved! supercharge for upgrade tariff plan?

my plan is 2GB £5 with Virgin supercharge so my monthly data is 4GB, and I like to change tariff to 5GB £8 plan, my question is the supercharge still work with my new plan?

DarkKing by Level 1: Joiner
  • 4 replies
  • 0 kudos

Volt SIM

Hi, I have recently upgraded my Virgin Media contract and want to start using my O2 SIM. However I don't have the SIM and don't have any details of it. I have spent hours on the phone to you and got nowhere. I have (after hours on the phone to them) ...

Greg321 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Bolt add ons not available / Virgin media account not linked?

recently purchased Virgin media (few weeks ago) and deal was for 6GB data due to it being a 'Volt' deal. My account continues to only show 3GB and does not allow me to login using Virgin media ID telling me "they arent linked and an email will be sen...

MWLWJWHW by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Temporary Data Until House Move Completion

I have just moved house and am awaiting transfer of my virgin media services. Unfortunately I didn't realise I was using so much data on my phone and no longer have any data left. Is there any chance as a goodwill gesture O2 could allow me unlimited ...

mdex by Level 1: Joiner
  • 4 replies
  • 0 kudos

Bolt on

Hi I ordered a bolt on for my phone and I was wondering how long it takes to add extra data as it's been a good few hours now

Fyff by Level 1: Joiner
  • 2 replies
  • 0 kudos

Cancelling mega volt

I have contacted virgin to cancel my tv package and they have given me your number to cancel my volt package, to my horrific conversation with benny O2, very rude and very upsetting conversation, told me to call tomorrow to cancel. my mob no ********...

NH-66 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! volt 02 travel inclusive zone bolt on

In my bolt ons, I have "Volt 02 travel inclusive zone" showing as active. Does this mean I can use my tarrif for free internet in the US?

rabble by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Volt double data

Hi I still haven’t received my double data of 25GB 

Resolved! Cancelling SIM only contract

Hi, I received a SIM only contract through my Virgin Media package. That package period has now co concluded, and I now wish to cancel this O2 add on service which I have never actually used. How can I cancel this, O2 are making this very difficult T...

Mark_333 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Cancel supercharged benefits

I’ve not requested any change to my account and suddenly received this message from o2: Just confirming we've now added your 10GB Volt Double Data Boost, Volt O2 Travel Inclusive Zone. This is part of your supercharged benefits with Virgin Media. You...

Kat99 by Level 1: Joiner
  • 3 replies
  • 0 kudos