Volt
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
  • 65813 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
  • 6186 Views
  • 12 replies
  • 4 kudos

Resolved! Volto2

How long does it take for my data to be doubled. Did this on the 6th and it still says only 5gb

Furmama23 by Level 1: Joiner
  • 263 Views
  • 2 replies
  • 0 kudos

Leaving Virgin

Hello there,I am currently a Virgin Media and O2 customer, and have also activated Volt on our family accounts. I am hoping to ditch Virgin because they are comparatively very expensive now (they used to be the best value), but would be devastated to...

JamesG242 by Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos

Volt

I have a o2 and recent virgin media account but you don't recognise this and won't add on the benefits

RogerT by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Resolved! Sim only

Hi. I have ordered a sim only deal with you and expected it to be a 4 gb plan

Data going down too fast

Hi.Just watched a 45 minute program on prime ang it used 8.79 gb of data the streaming quality was set at 0.14 gb per hour (data saver setting) when I checked my data prime video has used over 50 gig in a couple of weeks I've hardly watched anything ...

Resolved! Cancellation request

I would like to cancel my O2 account with Virgin Media, I have started the process with Virgin Media, they told me to cancel with O2 as well. I thought it was in the same contract..

DenizE by Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos

Volts

I have been trying to apply volts to my 02 account as our household is a virgin customer, my husband has this already but I just keep getting a message saying can’t find my data - could you please help thanks Josie

Mackinlay by Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin install delayed

Hi can you help me I was expecting virgin to install broadband today and to then get double data via volt on my O2 sim. virgin are sending a dongle out in the next 3 days but I only have 500mb of data left on my O2 sum now can we get the double data ...

I_D_P by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Resolved! Volt benefits

Hi there, I've been trying for over a month to load my volt benefits with both Virgin and yourselves but it doesn't seem to be working

ZW by Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

Resolved! Double date boost

I did not authorise an up grade a double data boost on my account.I got a email saying an order has gone through order number no 26615646 ,please help i am confused.

James4286 by Level 1: Joiner
  • 260 Views
  • 3 replies
  • 0 kudos