No double data after 3 O2 shop visits

Fiskye3 · ‎21-06-2025

Hello,

Ive been an 02 customer maybe 20yrs and virgin customer 5yrs.

I took out my 02 airtime bill thinking id get double data with volt on benefits. 5months on im still trying to get them. Been to o2 shop 3 times and keep being told nothing they can do as addresses are same. Talk to virgin but i try talk to virgin and they say go to O2.

Why can it be so hard 🫠

MI5 · ‎21-06-2025

@Fiskye3

Send O2 a direct message on one of the socials.
https://linktr.ee/vmo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎21-06-2025

And check the options towards the end of this guide, @Fiskye3 Bigger benefits - Volt

Good luck!

|-- O2 Social Media Team via Facebook Messenger

Dave-O2 · ‎27-06-2025

Afternoon @Fiskye3

If you're still waiting for the double data to be added, can you please PM me your mobile number?

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HawksEyes · ‎09-07-2025

Did this ever get sorted? I’ve the same problem - keeps getting escalated to a black hole.

Oxonian · ‎10-07-2025

@HawksEyes

If that question is directed at @Fiskye3, you need to tag him thus. 👍

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