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VOLT

Scrivo66
Level 1: Joiner
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on ‎30-05-2025 15:11

on ‎30-05-2025 15:11

hi. my volt upgrade hasn't yet happened. all agreed on 15/05 15 days ago. cannot get hold of any one at virgin or o2 and the bot is driving me insane. should i have to be chasing?

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pgn
Level 78: King of Kings
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‎30-05-2025 15:15 - edited ‎30-05-2025 15:17

‎30-05-2025 15:15 - edited ‎30-05-2025 15:17

Bigger benefits - Volt has the info - but if you reach out to O2 Social Media on either X or FB via private message, links just below take you straight there, and be persistent - you may get sorted. Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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Dave-O2
Community Manager
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on ‎13-06-2025 17:05

on ‎13-06-2025 17:05

Afternoon @Scrivo66 

 

Just checking in has this been fixed?

 

If not, please drop me a PM with your mobile number, andi'll look at this next week 😊

New Samsung Galaxy A series //  Don't fall for scams  //  Bigger benefits – Just for being with Virgin Media & O2
Contact us on Social Media: Facebook // Twitter // Instagram

 

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HawksEyes
Level 2: Apprentice
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on ‎09-07-2025 17:06

on ‎09-07-2025 17:06

Did this ever get sorted? I’ve the same problem - keeps getting escalated to a black hole.

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Oxonian
Level 39: Midshipman
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on ‎10-07-2025 18:30

on ‎10-07-2025 18:30

@HawksEyes 

If that question is directed at @Scrivo66, it needs tagging thus ! 👍 

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