Exit O2 contract
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on 04-08-2023 09:28
Hi,
Am part of o2 because of volt boardband deal
when can I exit this without it impacting the deal with virgin media
do I have to have the contract with o2 for at least 12 months?
KR
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on 04-08-2023 09:56
For the duration of the contract you agreed to.
That maybe 12 or 24 months, whatever your contract states.
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on 04-08-2023 10:11
Spoke to O2 direct; for other customers in similar situation:
you have to complete the full term of contract - if you leave early there is an early termination fee and you lose the deal benefits
so with virgin medias contract ending most people will end up paying more
worth double checking
for my circumstance it would cost me more to lost the benefit of the deal, even though the early termination is only a few months - to cancel that early would put the virgin media up to non deal price with is more expensive
so for those in similar situation you will have to see what’s best for you but for most - I think you’ll have to ride out the contract
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on 04-08-2023 10:20
My O2 will tell you the expiry date of your O2 contract. You will find it under View Tariff.
If you leave then and the VM side is still running there is a chance you will at least loose your speed boost.
What happens on that side of things is down to Virgin
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on 04-08-2023 10:24
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on 04-08-2023 10:24
@Bj4 wrote:Spoke to O2 direct; for other customers in similar situation:
you have to complete the full term of contract - if you leave early there is an early termination fee and you lose the deal benefits.........
........so for those in similar situation you will have to see what’s best for you but for most - I think you’ll have to ride out the contract
That's correct as per my reply above
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