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Cancelling contract

CathDavisUK
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on ‎02-08-2023 18:22

on ‎02-08-2023 18:22

How do I find out when I can cancel my volt contract as I don’t want or use this SIm that virgin made me purchase 

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jonsie
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on ‎02-08-2023 18:36

on ‎02-08-2023 18:36

Guide: Cancelling Your Contract 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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madasaf1sh
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on ‎02-08-2023 19:06

on ‎02-08-2023 19:06

@CathDavisUK 

 

If you are outside of 14days then you will need to pay the contract in full. 

Also bare in mind Virgin will increase any contract you have with them to cover the sim card and any discounts as the 2 are linked.  And you are technically in breach of contract to them.


You really should read the terms and conditions before signing up.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎02-08-2023 19:14

on ‎02-08-2023 19:14

@CathDavisUK 

Text INFO to 85075 and you will get a reply with your termination fees and duration of contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bj4
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on ‎04-08-2023 09:34

on ‎04-08-2023 09:34

As a point of interest I did the same because it was still cheaper than accepting the deal without. Typical of companies where deal benefit them rather than the customer. And the ‘free market’ only works if there are sufficient competitors whom can meet ones needs. Which in this case there was not a lot. Nothing about reading T&Cs but working against the clock and limited resources 

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