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on 15-03-2024 17:46
Hello
i cancelled my volt account last October when I changed my virgin media package, everything was fine (I thought)until today
i got an alert on my credit checking app saying my O2 account was reactivated…I never asked for this, I have no account with O2, still an account with Virgin which i was told 2 days ago is being increased because of inflation…
how can I make sure my account hasn’t been reactivated (am worried about scammers)..I never used the o2 number so never knew it, I don’t have an existing account so can’t get through to customer service, the virtual assistant is no use…
any ideas? Don’t want to just ignore it…hope this is the correct board, I am getting passed around and not sure who I should be contacting…
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on 15-03-2024 17:58
Try contact via the socials.
Guide here Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-03-2024 17:58
Try contact via the socials.
Guide here Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-03-2024 11:14
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on 16-03-2024 11:14
Thanks, sent a message last night, hope they read it and get back to me
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on 16-03-2024 11:56
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on 16-03-2024 11:56
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on 16-03-2024 12:03
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on 16-03-2024 12:03
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on 16-03-2024 13:35
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on 16-03-2024 13:35
Thanks for the advice, will do
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on 18-03-2024 09:04
I had a response yesterday via messenger. Thanks for your advice everyone…all sorted 😊
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on 18-03-2024 09:15
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on 18-03-2024 09:15

