what time do numbers port?

[1tzTJ]

Today was the day that o2 gave me for my number porting and was wondering when numbers typically port and what to do if nothing changes, can they do anything on socials because my experience with o2 on socials has been more positive than over phone.

[1tzTJ]

got a text saying my number has ported and the app has even updated but my original sim still works?

I haven't put in the new sim yet as I don't wanna risk messing anything up and going through more hassle 

[MI5]

@1tzTJ 

It won't mess anything up.

All changes are on O2's system so doesn't matter which sim is where.

[1tzTJ]

ok thank you, ill change it when i can! any idea why my old sim is still working?

[MI5]

@1tzTJ 

The short answer is that it shouldn't be.

Try your O2 sim and see what happens.

[1tzTJ]

new sim works but I'm not receiving texts?

data and calls work fine it's just texts 

[gmarkj]

Texts are always the last thing to straighten out after a number port @1tzTJ 

It can up a couple of days for all the systems to update and synchronise, so give it some time

[1tzTJ]

ok thank you good to know it'll get sorted eventually 

thought it was strange that I can make and receive call and even send texts just can't receive them lmao 

[1tzTJ]

is resetting mobile network settings safe to do?

o2 on twitter are telling me to do it as it may fix the texts but the phone warns me I may not be able to connect to my mobile network afterwards 

[MI5]

@1tzTJ 

What phone do you have?

[1tzTJ]

an s24 ultra