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whitney12 · ‎04-12-2023

bad signals in the house. when my work is down i struggle to hold telephone conversations unless moving around or going upstairs. family of the same network also have awful signal inside.

MI5 · ‎04-12-2023

@whitney12

See guide for help Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it

Note the section on WiFi calling which may help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎04-12-2023

These guides may be of use

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

However, if you are on contract WiFi Calling would be the way forward at home

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎04-12-2023

As said above

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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