no signal

[fastman]

I have had no signal for the past two weeks when running the test it says the mast near me is not working and the enginers will look at it but nothing is being done 

[TallTrees]

Dear @fastman 

Sorry to hear your difficulties with connectivity.   

Sometimes engineers can be waiting for parts, especially if from Europe  not so easy since Brexit.

You can also check network issues  here if you wish 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[MI5]

@fastman 

Report and track issues here https://www.o2.co.uk/apps/my-network

[japitts]

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@fastman wrote:

I have had no signal for the past two weeks .... nothing is being done 

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How do you know nothing is being done?

Not all faults require physical site attendance, and even those that do - may require revisits with specialist parts or teams.