Get tech support for your O2 issues

Resolved! Abroad use

Hi I’m going to Spain at the end of August beginning of September. I need to ensure that I will have useable data and how much this will cost. could you please let me know what I can use abroad based on what I’m currently paying or more options so I ...

Bad signal at home

Hi, we have terrible signal at home in an area where it says we have good signal. Its so bad we are thinking of changing networks. The irony is it used to be amazing here for 02 and I switched to o2 because my partner is on 02 and he always has amazi...

Premiun numbers

why can't i text premium rate numbers Allen [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Slow data speed

I've recently moved to a new house and I'm experiencing extremely slow internet. It takes 10-20 minutes just to load a web page. What can I do?

Phone signal in house

I get really bad phone signal in certain rooms in my house - one of these being my home office. I need to make calls for my job so it makes it really difficult. Is there anything I can do to improve this?

Resolved! iphone Gift

I have gifted an iphone to a friend but he cannot use email because my address keeps coming up

Porting phone number has not occurred

I used my Lycamobile PAC code to port my number to O2. It has been over a week and nothing has happened.

Resolved! Scammer Problem

I have just received some text messages and emails apparently from 02 saying that order confirmed and bundles removed and now that someone is trying to contact customer services. I have checked account on my 02 app and cannot see any order and have t...

sim card

i put the new sim card in my phone but it’s saying o have no service so i can’t activate it

My O2 account not activating/working

Hey, I recently got a O2 sim card, and am trying to transfer my old number, but the my O2 account page isn't work, I click sign in, it takes me to a code verification, I put in the code, and it takes me back to the sign in page and loops. I'm not abl...

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