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Forum Posts

Resolved! Text Messages from contact

I have a contact that cant send messages apparently the get a reply that i have "Opted Out". How do i fix ??

IanR2410 by Level 1: Joiner
  • 390 Views
  • 1 replies
  • 0 kudos

PUK Code

Hello, My phone decided to turn itself off. When I managed to get it back on, put in the correct PIN code but it has now locked and I now need the PUK code. I have logged in to my o2 on my desktop checked my details and it is not there. Tried to cont...

Resolved! Lost sim card

Hi dropped my sim card today down a drain can I please get cancelled and replacement sent ASAP thanks

Robbiem by Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Resolved! eSIM

Hi I’ve moved to sim only yesterday and opted for the eSIM. All was ok until I tried to make a call today and can’t. Can anyone help? Thanks

PJ7 by Level 1: Joiner
  • 999 Views
  • 6 replies
  • 0 kudos

eSIMs for USA

I’m going to LA next week and need an eSIM as need calls, data and texts while there. I have a iPhone compatible for an eSIM and trying to find out if I can just purchase any brand of eSIM for USA or whether it needs to be a certain one for O2? Tried...

Cathie13 by Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Resolved! My SIM card has been disconnected (REMOVED) and I desperately need it working for tomorrow as I fl

My SIM card has been disconnected (REMOVED) and I desperately need it working for tomorrow as I fly out to Germany for the euros. Had a handset upgrade which my girlfriend is going to be using the handset now my SIM card no longer works in my iphone1...

Gsmit by Level 1: Joiner
  • 596 Views
  • 1 replies
  • 0 kudos

Simswap

Unfortunately lost my mobile and got a new sim from O2.Txtd 20220 as advised on the card but txt will not go through.phone receive any txts or calls. Contacted O2 and was told somebody will get in contact in30-40 minutes, now nearly24 hours and no ca...

subbu3050 by Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

No service, no working sim

So last week I tried to do a sim swap with o2 on Wednesday which failed. Since then I’ve had no service, no replacement sim as the sim swap order from the failed attempt is still stuck in processing. I have tried so many times to speak to customer se...

Trying to activate my phone

I just moved to the UK. I need a UK #, which is why I signed up with o2. I'm using a friend's UK number, to which you are sending the 6-digit code. She promptly texts me the code. I promptly type it in. Your website takes me back to the log in page. ...

OXFORDJIM by Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

How do I access my sim on new phone

Watsy by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos