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Forum Posts

Past 6pm and no signal

Hello, my phone was due to change from sky to o2 today and I still don’t have any reception from o2 l. I have kept turning my phone off and on for several hours but the text said if it hasn’t happened by 6pm to contact o2

Eric81 by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Dysney +

I have dysney subscription of 7.99 a month, I was going to cancel, but they have 3 plans now one was £4.99, so I thought I'd stay on it for £4.99 and see if it's worth it, if not I am going to cancel, but when I saved changes in the extras, it put me...

LC31 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Sending text but sim is in an iPad

I'm trying to log into my O2 account on the app. It's saying I need to verify so it's sent me a text message code, however the sim is in an iPad, so cannot receive texts (it came with the iPad) - there's no device I can put the sim in (devices are lo...

Cub1990 by Level 1: Joiner
  • 406 Views
  • 1 replies
  • 0 kudos

bars on account

Hello I have bars on my account due to an mistaken unpaid bill. o2 set my monthly bill at £1099 when this was the charge of the phone- my monthly bill is £58!! I have been told by 3 members of the o2 team to ignore this message as they can see I do n...

ell123 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Data

Hi,can i use my data in diferent phone?

GB12 by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Can't get pac

It says I can request a pac by logging into my o2 but what do I do then?

1b by Level 1: Joiner
  • 252 Views
  • 1 replies
  • 0 kudos

No signal or data

Hello, one of my sim plans has no network coverage nor data. The other is working fine. Please can you help?

Resolved! How to call 202 from abroad

I am abroad and was texted to call O2 from abroad on 202. How do I do this/

SJ51 by Level 1: Joiner
  • 2781 Views
  • 5 replies
  • 0 kudos

Calls

my phone doesn’t ring long enough 

Suki1 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos