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New phone but my old phone isn’t working neither is my new one

J8
Level 1: Joiner
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on ‎25-06-2024 17:52

on ‎25-06-2024 17:52

New phone transfer e sim

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MI5
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on ‎25-06-2024 17:57

on ‎25-06-2024 17:57

@J8 

In your MyO2

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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J8
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on ‎25-06-2024 18:30

on ‎25-06-2024 18:30

I can’t get into my o2 due to both phones not having a connection 

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MI5
Level 94: Supreme
In response to J8
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on ‎25-06-2024 19:07

on ‎25-06-2024 19:07

In store with photo ID then @J8 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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