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Forum Posts

Help

i am having issues with my o2 App, each time I try to log in it keeps saying something went wrong, plus I just placed an order for iPhone on o2 after deducting my money it says something went wrong again

Tosin by Level 1: Joiner
  • 199 Views
  • 1 replies
  • 0 kudos

not receiving calls

i have moved over from EE to O2 due to poor signal.my number was meant to be ported over last week but nothing until today when EE have turned off my old SIM.i can make outgoing calls but if anyone tried to call me they get a voicemail saying my EE i...

Terrible reception

Hi - I'm paying £75 per month contract and I have the WORST reception I think I've ever had from a mobile network. I complained a while back and was told to enable voice over internet for when I'm in the house as there were works in progress. The wor...

HMack by Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

Apple Watch not connecting

I pay a monthly charge to get data on my Apple Watch. This used to work fine; but since refreshing my contract last year, it now shows as No Connection on the watch under mobile settings (but there is a green tick against O2 Plan). I’ve tried Custome...

Internal phone number migration

Hi team, I called yesterday to keep my existing O2 number on my new contract with O2 (there was issues with upgrading so I got told to just to a new contract). I was told it could take a couple of days but I was not told I would have no signal on eit...

JessicaT by Level 1: Joiner
  • 514 Views
  • 3 replies
  • 0 kudos

Track

Track order 

Alrich by Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

02 app not work

02 app shows oops something went wrong message. Deleted app a downloaded again. Still the same message. In 02 account online shows that there are no products or services. Phoned 202 yesterday still the same. Stupid virtual assistant wants to take you...

Baldrico by Level 1: Joiner
  • 817 Views
  • 3 replies
  • 0 kudos

O2 account

I can't get into my O2 account

Cg18 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Call waiting

Call waiting not working since migrating over from Virgin since 25/8/23 please help thanks

A-R by Level 1: Joiner
  • 844 Views
  • 7 replies
  • 0 kudos