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Forum Posts

No signal or data

Hello, one of my sim plans has no network coverage nor data. The other is working fine. Please can you help?

Resolved! How to call 202 from abroad

I am abroad and was texted to call O2 from abroad on 202. How do I do this/

SJ51 by Level 1: Joiner
  • 2783 Views
  • 5 replies
  • 0 kudos

Calls

my phone doesn’t ring long enough 

Suki1 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

So unhelpful

It's impossible to contact anyone from O2. My signal has been down for a week and the date the 'upgrade' works are due to be complete has changed so no idea when It'll be back. On O2.com it's almost impossible to find a way to contact anyone....I'm n...

Unlocking an iphone

I've been waiting a week for O2 to unlock an iPhone 7 for me from a plan i had during the 20 years i was with them. How many times do I need to call and ask for this?

Steev180 by Level 1: Joiner
  • 808 Views
  • 5 replies
  • 0 kudos

Phone saying no service

My phone is saying No network Emergency calls only any idea how to reswolve this

Kelly38 by Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Resolved! SIM not working

Hi, I got a sim last week but my phone isnt letting me use my old ported number which got ported today... can I delete the ESIM off my phone and re-install it?

02 Community

I thought the virtual assistant chat was going to be help from 02 employees. How do I de-register from asking other members of the public for help?

Bagpuss by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Unlock my Old Phone

HiI am hoping you can help me.I am wanting to understand if my old mobile phone is locked and if it is locked how can I get it unlocked.

Mark_P by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos