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New Sim No Signal

ijones333
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I have just got a new phone. I swapped SIMs last night, however, I do not have any signal or 5g. Can someone help me?

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gmarkj
Level 66: Unequalled
  • 12876 Posts
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Registered:

When you say you swapped sims last night, do you mean that you put the new one in the new phone?

How did you get the phone @ijones333 - was it an upgrade or a new contract?

Try using your old sim in the new phone - your new deal might be on there...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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