no network can't call o2 support

[tropez]

my network just dropped out. I have tried the obvious turning phone off and on but still no connection. Worse still can't contact O2 support

Network coverage says fine on the status page.

[MI5 · Accepted solution]

@tropez 

You may need a new sim.

Pop into any O2 store with some photo ID or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Misty3]

I’m having the same problem and so is my daughter 

[Enlli]

Check https://status.o2.co.uk/ first.

Guide: Is the network down for me or everyone? 

Guide: How can I sort out my network issues? 

[Bambino]

@tropez, @Misty3 If you want to call O2 customer service you can download Skype: Guide: A Guide to Skype 

You can call for free on +44800 902 0217 or +44800 032 1402.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

[Arasheed]

Guide: How to find help & contact O2 contact O2 with different ways online or in store