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Messed Up with new SIM card?

Just joined O2 from Three - wanted to keep my number so had obtained PAC and entered that when ordering the new SIM card. Got new SIM card, put it into my phone and texted SWAP to 20220 - then noticed that it seems like I was supposed to text it from...

Resolved! Changing my mobile number

I would like to change my mobile number

Resolved! My account

Hi I haven’t used my O2 phone for over a year and no longer have the sun. I want to check my account to see when I can cancel it but I cannot login as it keeps sending a code to my old phone. how do I bypass this or reset the password without using t...

Resolved! Poor signal East Cowes, Cowes and Isle of Wight in general

Hello all, I am having really poor reception in East cowes isle of Wight at home, Cowes and the island in general. I was on the mainland on Wednesday and it was fine so do not believe it is my phone. Most the time around the island I have either 1 or...

Resolved! In Dubai - I can’t access Voicemail - Help

Hi O2 People.I am in Dubai. I need to listen to a voicemail. I have tried to access my voicemail by calling these numbers:1780, 901, and +44 7802 090100Is there another number to try?please help. Thank you

Resolved! IMPORTING A NUMBER FROM ANOTHER CARRIER

Hi. My name is Daniel.I would like to set up an 02 business account.I would like to import my current number which is a Vodafone Number and use it with this O2 business account.At the moment I only have a Pay as You Go SIM card from 02 which I believ...

Resolved! No coverage

Hi I have been living at this address for 3 years & have always had poor coverage. When I put my postcode into your coverage checker it says the coverage is good but this is not the case. In a certain part of my kitchen & outside the back door I have...

Resolved! Data won’t work abroad unless I connect to WiFi

Hi my mobile data will not work abroad unless I connect to wifi - I have data roaming on. Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and su...

Resolved! A52s

Hi, can i retrieve deleted voicemail messages on my A52s? Thanks in advance.

Resolved! keep old number

hi 2 weeks ago virgin changed my sim ,keep getting on phones and waiting an hour to get diconnected or run out of time ,then today got transfered to whatsapp ti says shut at 7pm,i have done the keep old number in my o2 account and keep getting email ...

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