This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Please HELP! Number not transferred correctly from EE

I transferred my number from EE to O2 over 2 weeks ago and since then I can’t receive calls or text messages from anyone outside of the O2 network. I’ve called O2 several times and get get stuck in a repeat conversation about settings, which doesn’t ...

VFast by • Level 1: Joiner
  • 1141 Views
  • 4 replies
  • 0 kudos

Resolved! Connection to network

Samsung Galaxy S20 keeps telling me "Not registered to network" when I try to call someone or send a message or search Google. Can someone help here? I've tried everything!

Kening by • Level 1: Joiner
  • 1652 Views
  • 6 replies
  • 0 kudos

Resolved! £200 mastercard offer

I recently bought a samsung s22 and it has a £200 prepaid mastercard offer. Does anyone know how to claim this? Thank you

Resolved! PAC Code

I gave a Pac Code number to keep my existing number but I appear to have a new number. Will this change?

Sim swap

Swapped sim but they keep sending me a code when I've got no service 

Crackle by • Level 1: Joiner
  • 1156 Views
  • 4 replies
  • 0 kudos

Resolved! swap from pay monthly sim to pay as you go - no service

my contract was up so i ordered a pay as you go sim to swap to. i have rang o2 to swap this over and the pay monthly sim was disconnected last week. i was told it would be up to 24hours for the pay as you go sim to be activated. waited a couple of da...

mason3 by • Level 1: Joiner
  • 1007 Views
  • 4 replies
  • 0 kudos

Sim unprovisioned. No service

Since 8th October I've been unable to text or call out. For the last 3 weeks I've been unable to recieve calls or texts. My sim says it's unprovisioned. O2 customer services have said its because the network is down or busy... other members of my fam...

JM-8 by • Level 1: Joiner
  • 1043 Views
  • 3 replies
  • 0 kudos

Resolved! New sim arrived

Good afternoon, I have just received my new SIM card with temporary number, when I placed the order I inputted my PAC code to transfer my old number, do I need to do anything else? thanks in advance Steve.

SteveCB74 by • Level 1: Joiner
  • 933 Views
  • 3 replies
  • 0 kudos

Out going calls no ringtone

When I make a call using Wi-Fi calling I get no ring tone but the phone rings the other end . Tried on home phone. When I turn off Wi-Fi calling it rings out on my device but not when I dial 0800 numbers .

Top Kudoed Authors
View All
Top