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Forum Posts

Resolved! Wi-Fi calling

It says I need to contact o2 to enable Wi-Fi calling 

ICK by Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos

Resolved! No sim

My phone keeps saying there is no sim when I have a sim inserted I have turned my phone off and on again and I have also took the sim in and out then it says no service and then no sim again

martin22 by Level 1: Joiner
  • 917 Views
  • 1 replies
  • 0 kudos

Resolved! Unwanted calls

Unwanted calls from in laws, I want them blocked 

Allan4 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

Can’t log in to My O2

When I login on app or website I see “To access your personal details page, enter the code we’ve just sent to .”. Note there is a blank where presumably the number should be. I’m not receiving any codes via text or email so I can’t progress to my acc...

MNash by Level 1: Joiner
  • 504 Views
  • 2 replies
  • 0 kudos

Resolved! Data

Data not working when in Spain. Says 3G in top corner but won’t load anything says I need to turn on mobile data but that’s already on?

Sine by Level 1: Joiner
  • 705 Views
  • 1 replies
  • 0 kudos

Resolved! No coverage in my home

I get zero coverage in my home which is in zone 2 north london. Streets surrounding seem to have okay coverage, but literally zero in my house. How can I find out what is going wrong? Other people on other networks (EE) are able to get coverage insid...

Delilah by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

Phone number not associated with device

I recently moved to O2 and brought my phone number with me but in settings (a) the sim phone number shows and (b) another message saying my number is registered to my Appleid but not associated with the device and will expire in 20 days. Help - do i ...

Boot by Level 1: Joiner
  • 7195 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud

My pac code has been changed how do inregain access 

Ant02 by Level 1: Joiner
  • 701 Views
  • 1 replies
  • 0 kudos

IMessage activation issue

Hi, My number ported over from EE today. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. Any ideas?

Jamflem by Level 1: Joiner
  • 585 Views
  • 2 replies
  • 0 kudos