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Forum Posts

Resolved! How to turn off data allowance abroad

Hi, I am currently in South Africa and I have accidentally left my data on. I thought it will be automatically disabled since I am outside of the UK and the Eurozone. However, the next day I got a message that I have spent over 46 GBP more than my us...

SamiraM97 by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung Flip

My screen keeps randomly going black, and often doesn't come on when I open the phone.

SDJ by Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 14 no signal

Hi, I received my new iPhone 14 today and put my old SIM card into it (working fine in my iPhone 11) and got no signal. So, I tried putting it back in to my iPhone 11 and now that gets no signal either. I've ordered a new sim, but that's going to nee...

Text messages

My messages have disappeared from my fone but I didn't delete them, is there any way to retrieve them

Signal

I’m having serious issues over the past few weeks with internet signal

Voicemail divert number not working

I am on a sim-only monthly contract. I don't use a smart phone. I use a Nokia burner phone. I am trying to divert all calls to my voice mail. It asked me for a number and I entered 901, but this was not recognised. I have called 1750 to make sure tha...

ErricoM by Level 1: Joiner
  • 1396 Views
  • 5 replies
  • 0 kudos

Resolved! Mast down and not being fixed

I am only getting 1 or 2 bars at the most on my phone. The checker says the mast is down and they are on it - but its been saying this for weeks. How do I contact someone to get this sorted. I am poor internet at home too and therefore would like to ...

Vinster by Level 1: Joiner
  • 1533 Views
  • 5 replies
  • 1 kudos