This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Terrible Network

Hi I am wondering if anyone can help. I recently joined O2 and my signal is abysmal, I don't have any in my house, place of work, or university despite everything saying the network is OK. I have reset my network connections and nothing, I am at my w...

Bmag3 by • Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos

Resolved! Bad signal

I keep loosing signal to the point I can't use my phone for calls or txt. The Internet also will not work and I have tried everything suggested but still have issues. Only time i can use it is when I'm connected to a WiFi source. It's been like this ...

Johnc1 by • Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Resolved! Two direct debits set up

I already had a direct debit set up, but last week O2 set up another direct debit without cancelling the other direct debit and did not notify me of why they were setting up another direct debit.

Smurf52 by • Level 1: Joiner
  • 1065 Views
  • 2 replies
  • 0 kudos

Resolved! OTP Not Received

I have a problem since porting networks from EE to o2 I am not able to receive one time passcodes - I have been told I needed a network refresh and that the account was setup to use android instead of iPhone. I previously ported from Three to EE and ...

n1922 by • Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos

Resolved! usa numbers beginning 00800

what does o2 actually charge if I have the international calling bolt on for USA beginning 00800?

Popeye by • Level 1: Joiner
  • 1636 Views
  • 2 replies
  • 0 kudos

Unlock phone

I have applied twice to unlock my phone, receiving a message telling me that further instructions will be provided by text or email within 7 to 10 days. I have not received any text or email.

JohnB7 by • Level 1: Joiner
  • 883 Views
  • 3 replies
  • 0 kudos

Resolved! Billing address error on checkout

I am trying to upgrade. I have gone through checkout as I have a few months left to pay on device.... I verify payment with my bank then get redirected to O2 page where it gives me an error and tells me to select billing address. Billing address matc...

Clyde55 by • Level 1: Joiner
  • 760 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming

Hi I’m on holiday I’m Dubai, my data and roaming are turned off, why are calls still coming through? I don’t want extra charges!

Liz15 by • Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top