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Resolved! Data network keeps dropping

Hi,I am travelling in Oregon with my Samsung 5G eSim phone. Phone reception seems to be pretty good on various networks, but my data network keeps dropping so I can't look at websites etc. I've tried changing my network status to remove 5G as an opti...

Resolved! O2 poor migration times

I was on a Virgin pay monthly contract and changed my package deal and was moved to o2 which I did not really want but asked to move my old number, o2 have taken the mick even after 10days I am still waiting. If this is not sorted soon I will cancel ...

Resolved! Connection abroad

Hi, I have a phone contract with Three but I'm now in Crete so I've bought a 20gig 02 sim card. I've registered & on the app it shows what I've got left but when I'm not on WiFi I have no Internet connection. Any ideas why?Thanks in advance

Resolved! O2 Open

HiI’m a headteacher. Please can you advise how my school registers for O2 Open discounts. Thanks,Michelle

Calls

Hi why I can't make international calls from my phone??

Data

Just added some data to my plan and it’s gone almost instantly

Resolved! Can't get verification code text messages

I joined O2 within the last week. Ever since joining, I haven't been able to receive verification code texts from the likes of PayPal and other two factor authentication platforms. Is there a setting on the phone/SIM/O2 preventing this? I am using a ...

Resolved! New phone and new sim

I have just got an iPhone13, do I swap sim first or set up phone first? Thanks

Resolved! My iPhone 12 has stopped working

I upgraded to iPhone 12 November last year it won't do anything black screen with white circles spinning iv done everything the trouble shooter has said nothing working iv rang apple and there saying the warranty has ran out iv only had it 10 months ...

Wrong delivery address for my new phone due to arrive next week

I noticed when tracking my new upgrade that the address is slightly wrong, I spoke to a 02 advisor this afternoon who told me that they can't change the address until the day that it's due to be delivered! I have been told to contact 02 next Friday m...

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