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Forum Posts

Resolved! Dongle

Hi I am looking to buy a dongle type thing that can supply a 4G network to a house that currently does not get any signal or wifi connection at all... Do these dongles need to connect to something first in order to give out the connection or are ther...

BD_2022 by Level 1: Joiner
  • 851 Views
  • 2 replies
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Resolved! Number transferred on Wednesday now no service

Hi, I transferred my number on Wednesday from virgin media. Yesterday the my 02 app and website updated to the new number but neither the old virgin media or new SIM card have signal. Tested in a different phone too and still the same outcome.

RhysE97 by Level 1: Joiner
  • 714 Views
  • 3 replies
  • 0 kudos

02 LOCKED PHONE AND REFUSE TO RESOLVE ISSUE.

My family are moving and were looking for internet deals, they decided on virgin who then sent an engineer for checks, everything was fine and the deal they were offered involved using an 02 sim (not too sure on the deal) however before they came and...

Blocked call by mistake

How can I get a number unblocked that I did by mistake it was a hospital number I did not recognise

Bob-c by Level 1: Joiner
  • 854 Views
  • 3 replies
  • 0 kudos

Resolved! No mobile data

Hi since this morning I don’t have mobile data connection, I check my monthly payment and it was overdue, I paid this, and still say that is overdue and still don’t have connection help pleasethank you

Tina6 by Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! In car wifi -

I`m a taxi driver in Northern Ireland and increasingly being asked for wifi access.I have a monthly contract phone and Samsung Tablet and need wifi access for business people.What is the cheapest and most convenient way to achieve this?

ArdsTaxis by Level 1: Joiner
  • 1044 Views
  • 1 replies
  • 0 kudos

Resolved! Poor signal

I switched from BT to O2 based on the supposed performance of the O2 network. I have been very disappointed with the coverage so far which doesn't appear to come anywhere near the advertised level - any suggestions?

Ebbtider by Level 1: Joiner
  • 562 Views
  • 1 replies
  • 0 kudos

Resolved! Data Roaming not working when I am abropad

Hi, I have been to Europe twice this year and although I had full 4g signal my data wouldn't work. I made sure that data roaming was set up and double checked the settings with a friend with the same iphone who had no issues. I am going away this wee...

Scott111 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Poor signal iPhone 12

I recently upgraded to an iPhone 12 but the phone signal is absolutely shocking. I get a max 2 bars on 4g but it’s constantly dropping to 3G. Anyone else had these issue??

AaronW10 by Level 1: Joiner
  • 669 Views
  • 2 replies
  • 0 kudos