Get tech support for your O2 issues

Resolved! Cant send message to short digit numbers - e.g. NHS number 80870

I'm having issues with my Samsung S21 on a pay monthly contract The NHS sent me a survey from 80870, asking me to rate their service, when I try to send them a score I get "Can't send message on with 02- error 0" The same thing happens when I try to ...

Roaming Issues

I'm currently roaming in the Dominican Republic. I don't have roaming turned on and my phone is in flight mode. However I've noticed charges for roaming every single day I've been away. Its only £0.01 or £0.02, currently at £0.07 which isn't a big de...

alcatel hotspot dongal

I purchased an Alcatel hotspot and data plan to help with network coverage when at an event for my events business. I promptly lost the paperwork and I can only get it to work when plugged in via USB to a laptop. Wifi asks for a password I don't know...

Resolved! Network issues .........never ending. Help.

I have someone phoning back from O2 tomorrow to see if I've been able to follow the instructions they gave me today, so far I've not been able to. I literally had to drive away from home to receive his call (no connection here) because he text to say...

Resolved! Password not working

I keep having to change my password

How do I find out a no caller is phone number?

Had 2 calls from “no caller ID” with no voice mails and I want help finding out what the number is

Resolved! Network coverage

I have a serious problem with coverage. I can hardly use my phone at home and its distressing. Even visitors to my home are frustrated.

Mcafee security

I've just downloaded Mcafee security for a £1.00 a month didn't ask for a code just to sign in which I did.. now the app is saying I have to many devices and to remove one but it won't let me do this. Any help would be appreciated I asked 02 but they...

Resolved! Network Coverage

I recently moved to o2 from Vodafone. Before I switched I looked at the online network coverage map for the areas where I live & work. The online map showed that the coverage in my area is both good indoors and outdoors and that 4G coverage is suitab...

Resolved! PAC

I need to request a PAC code. Can you send me a code? Thank you for your help !

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