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Forum Posts

Error Code 10 Mobile Data Apple Watch S3 Cellular

I keep on receiving error/reference code 10 whilst trying to connect to molbile data via the watch app. Rang 202 several times over the past 2 weeks but they cannot fix, just promise a call/text from an o2 engineer which never occurs. I have a busine...

Banksy by Level 1: Joiner
  • 1342 Views
  • 3 replies
  • 0 kudos

Resolved! O2 firmware for Google Pixel 4A: download and installation?

Hi, I have a Google Pixel 4A on O2 Pay Monthly (Unlocked, ex Vodaphone) and wonder if I would benefit from having O2 firmware on it? If so, is it possible to download it and install it myself? Thanks for any advice, Gerry

GerryF by Level 2: Apprentice
  • 890 Views
  • 1 replies
  • 0 kudos

Resolved! Account deletion

Tried numerous times to delete this account, tried the live chat for the bot to send me to the app bit annoying really.

Anonymous by Not applicable
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! USA no service

Hi there, I have a iPhone 12 with travel inclusive . How come I can get no service at all in the USA not even a welcome to USA text from o2 ? in june I had 4g no problem in the USA. thanks

Joh11 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Resolved! No Caller ID since Thursday 15 September

I’ve had the same issue as quite a few other customers with all calls showing as No Caller ID. Sarah has tried resetting my account, I’ve removed and reinserted the SIM card, reset my settings, but the problem has not been resolved. She escalated the...

MrAdrianB by Level 1: Joiner
  • 1235 Views
  • 4 replies
  • 0 kudos

Resolved! No data in my area for several days

I live in sw11 3gj. There has been little - less than 1mb - or no data for about five days now. The coverage checker has said throughout:sw11 3gjLooks like a nearby phone mast isn’t working as it should, sorry.Our engineers are likely to be on the ca...

Jezza2 by Level 1: Joiner
  • 629 Views
  • 2 replies
  • 0 kudos

Resolved! Intermittent Signal

dear O2 I last visited Portugal in 2019 and my phone worked perfectly. I am in the same place with the same phone & the same SIM card and the signal is intermittent with no 4G at all. My phone when it connects, connects to MEO network.the same phone ...

Chungie by Level 1: Joiner
  • 2366 Views
  • 6 replies
  • 0 kudos

Why do my phone calls keep cutting out it has been happening for nearly a week now and it not just m

My phone keeps cutting out in the middle if phone calls my wife's does also we are both on o2 and it has never happened before. The Internet has also been running slower then usual. The service is not great lately and I'm not paying a full bill for a...

Mjw by Level 1: Joiner
  • 3812 Views
  • 4 replies
  • 0 kudos

Resolved! O2 esim on Pay as you go for iphone 11

hello, can i use an esim on Pay as you go ?i want to switch to my iphone 11 but have my number as esim as secondary line,is that possible now ?

dina2 by Level 1: Joiner
  • 3149 Views
  • 3 replies
  • 0 kudos

CCTV app

I have an unusual problem with the CCTV app Superlive plus .I have a property In Spain and in the UK, I can see both properties on an iPhone on O2 on WiFi and 4g.I can see it on any WiFi network on my android but can't get it on 4g.Any ideas?? Sim ca...