Get tech support for your O2 issues

Resolved! Error code 14 - Apple Watch

Hi I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last bit which is ‘set up mobile data’. At this point all I keep getting is ‘Oops - something went wrong contact o2 and quote error code 1...

Resolved! Cannot receive calls from Vodafone customers

I cannot receive calls or texts from anyone using Vodafone. When they try to call it just disconnects the call. I’ve tried turning the phone off and on, cleaning the sim, resetting the settings, using a different phone and nothing resolves the issue....

Resolved! Cancelling phone line from abroad

So i moved to australia. Paying for my UK number untill I was sure I wanted to stay. Now 7 months in I'm staying I need to end my dealings with o2. Now what? So I cannot log into the app when I put my UK sim in it says unavailable. Theres an internat...

Resolved! Can’t call 3 digit numbers.

Hi guys. I’ve tried to make calls tonight to NHS 24 and it keeps cutting me off. I’ve tried calling 202 for customer services and it’s doing the same thing. Can anyone help?

Resolved! Samsung S20 FE Voicemail issues

Please can someone help, All of a sudden my connection to voicemail isn't working. When I call the 901 number or hold down 1 as a shortcut the call ends before it connects. I have full reception and have tried this in multiple locations. The notifica...

Resolved! Apple watch

I bought an Apple Watch in February. It is an SE cellular. I am trying to purchase a tariff so I can use the watch without carrying my phone. I started this process in February and have still not been successful.I have have made many calls to O2, bee...

Resolved! Port failure

Hi there, My port was booked for yesterday. - My old number has gone off (it says number not recognised when someone calls it) - temp number is normal (continuously switched on and off but no switch) Any ideas?

Service abroad

Please help I can’t use my phone in ITALY and have an unwell pearent I need to make calls no lady can call in either

Resolved! Contacts coming up as Unknown callers randomly

Hi my phone has started displaying a contact as an Unknown caller when they ring me about 80% of the time now! I've checked all phone settings and they seem fine, done a soft reset on phone but nothing really helps! My Question is could this be a 02 ...

Resolved! Active sim card

Can you help me active my sim card if I dont have the old sim card and I cant make a swap

O2

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