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Resolved! Reconnection

Hi I was late paying my bill due to an accident. I have paid it now but still not reconnected....

Cancelled vigin media package when salesman gave me free o2 simm, then took £432.20p from my account

Sales man from virgin media conned me. Said would give me free o2 sim with package. After reading info found not free over £ 20 extra. Cancelled and made complaint to virgin. Had my bank details. Contacted o2 told them i had been misled and no longer...

Access to my online account!!!

I recently switched to o2 through my Virgin account. Since then I have had nothing but issues trying to access my online o2 account. I have spoken to o2 3 times and it's still not sorted!! I can not sign in and when I try it states my account had not...

Poor signal since switching to O2

A few months ago I took out the Volt deal which included an O2 Unlimited SIM. My current contract with Three is just ending so I have arranged to cancel that and use the O2 one in a bid to save some money. I have kept my existing phone which is a Nor...

archercj by Level 1: Joiner
  • 3835 Views
  • 7 replies
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Resolved! No sim or QR code for setup

Hey, I have a Google pixel 6 pro but unfortunately I didn’t remember to ask for a SIM card, honestly I thought it would be on the box. Going through setup now and there is an option to scan QR code from network but I don’t have one of these either. I...

Saz9000 by Level 1: Joiner
  • 1605 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

Need a new sim, 

John59 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! 4g from 5g

I just recently bought Iphone 12 and I had o2 sim in my Xr .how I can upgrade 4g from 5g

Indee by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Upgraded not yet connected?

Upgraded my phone yesterday still no service on either phone , when will this be rectified?

Elaine6 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Repair Centre - Reasonable Time for repair

I have a Motorola Razr 5G that has been off for repair now at SBE UK - Motorola Repair centre since 5th July Phone was brought on 27th January 2021 so within 2 year warranty Booked onto system on 7th July - Fault found with Microphone as reported. Wo...

Smurf7777 by Level 1: Joiner
  • 789 Views
  • 1 replies
  • 0 kudos