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Forum Posts

Resolved! Why they take my money fo

Has anyone else’s account taken money but then gave nothing in return?? Like they asked for £35.99 for a upfront payment for a phone and offered nothing for me lol. I just want a refund now

Hiejdndi by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! Text issue

I changed my sim on O2 last week but when I text someone it shows them the old number of the sim before my number was moved over. Not showing my number

Rib23 by Level 1: Joiner
  • 412 Views
  • 2 replies
  • 0 kudos

Resolved! ebay and paypal are failing to text a code to my mobile

I am at my wit's end because all day I've tried to log in to both sites (on a windows PC) but they demand 2-step verification but when I press the button for them to send a text it's not appearing on my phone at all. They have my correct mobile numbe...

duns123 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Sim

Just got a new phone I can’t get my sim out of my old phone its stuck

Elaine_ by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! O2 coverage

Hi, I have recently noticed a significant dip in my mobile data network performance.more often than not despite having 4g coverage and a reasonable signal I am unable to connect to the internet/emails/downloads etc.My performance is also worse than o...

Anniepr by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile number

I have just joined O2 and have kept my mobile number which was transferred yesterday, today it has reverted back to the number O2 has given me?

Resolved! No signal

My phone has suddenly stopped getting a signal in France

Lizzie22 by Level 1: Joiner
  • 977 Views
  • 1 replies
  • 0 kudos

Resolved! No singal

Hi there there is no issues with signal or network in my area (my family who also use o2 have no issues) but I have no signal, can’t make any calls or texts and I’ve done all the obvious things mentioned on o2 page

jannam by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! no network signal

Signal has completly gone as of 9.30pm and there seems to be no way to contact o2. website claims no issues in my area but a mast is having issues in an adjacent area.....