iMessage /FaceTime activation
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on 07-12-2022 23:19
Hi
i can’t receive calls or texts and keep getting the same activation message. I have done a reset on network settings, restored the phone, updated and all the other troubleshooting steps. It has been more than 24 hrs. What do I do? I have seen others have had the same issue.
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on 08-12-2022 00:43
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on 08-12-2022 19:50
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on 08-12-2022 19:50
I’ve not heard anything back?
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on 08-12-2022 19:54
Is your sim active?
If you have upgraded, are you using your old sim or did you do a sim swap to activate the new one?
Guide: Sim Swap: a mini guide 2017 update
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on 08-12-2022 19:55
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on 08-12-2022 19:55
I did a sim swap and have phoned cos who say the port completed yesterday. But still getting the activation error.
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on 08-12-2022 20:03
Settings >Phone >My Number.
Is it correct? If not, edit, save and reboot phone.
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on 08-12-2022 20:47
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on 08-12-2022 20:47
Yes it’s correct
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on 08-12-2022 20:55
Have you reset your network settings since the port in?
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on 08-12-2022 20:59
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on 08-12-2022 20:59
Yes and just tried again - no joy
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on 08-12-2022 21:32
Do you have a zero spend cap?
Sometimes shortcodes can be blocked by a spend cap, which is what the phone is trying to send to activate facetime and imessage.
Raising the cap to £5 may help.
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