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Resolved! Voicemail, Customer Services and call disruption

Hi,The past 2 week my mobile keeps cutting voice calls off approximately 1-2 minutes in. I have notifications that I have Voicemails but when I go to ring 901, the call immediately ends. I tried to ring Customer Services today on 102, it immediately ...

RM76 by • Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi connectivity

My iPhone 7 is showing as connected to my home wifi in settings but the internet is not working properly on it. It’s fine when I switch to data and all other devices in the home are connecting to the internet fine via the same wifi, what could the is...

Kirsty_L by • Level 1: Joiner
  • 782 Views
  • 2 replies
  • 0 kudos

Resolved! WiFi calling on change of phone

I have put my sim on a I phone 12 pro and my WiFi calling is not workingi have checked the settings

JB71 by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Resolved! Weeks of dropped calls.

Since the beginning of March we've been experiencing poor voice and data services at home. Struggling to get to the end of a call without it being cut off at least once. Internet is very slow once I leave the safety of out wifi. When checking network...

Resolved! Roaming abroad

Hi, I have just returned from Spain and was unable to access mobile data as it was only displaying 3G in the top right hand corner with no option to connect to 4G in the settings ( iphone 13 pro), only 5G which obviously was unavailable in that area....

Jrob by • Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

I just topped up my phone £30 and i got a text saying o2 have took £15 off but it’s took the 30 out my bank and I have a 15 bundle?

Resolved! Is there an adapter from a male i-OS to a type C female

I have been given a standing charging port for either apple and/or android type c phone, watch and buds but the buds, the charge point is for i-OS only. Is there an adaptor that I can get that would allow me to charge my Samsung buds using the i-OS? ...

TracyD by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! iCloud backup has jammed my phone

Was using iCloud for first time yesterday. Doing a back-up process (photos and contacts mainly).During process my phone jammed on the Apple Logo and blocked phone and I am unable to do anything with my phone. It is stuck on the logo. I read instructi...

ICB by • Level 1: Joiner
  • 694 Views
  • 4 replies
  • 0 kudos
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