Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I cancelled my contract 3 weeks ago and 02 are stil taking money from my account for the contract and haven’t paid me back the upfront cost either. I would like to be refunded for the upfront cost and the money for the contract
Hi I've upgraded to an A32 5G. I've transferred all my info apps etc to new sim using smart switch. Everything is working. All I want to do is keep/transfer my number to new phone. I have a PAC code. What do I do now?
Hi recently purchased iPhone 13, for some reason I am unable to access the internet out with WIFI, no 4G/5G,50gb of data left, mobile data is switched on
Hello,I currently live in Australia and I have an Australian number now, still paying my phone that I bought with o2. I would love to pay off the phone but I can’t contact o2 customer service by phone, can’t use the app because it force me to update ...
My son is having no service while we are abroad
I haven't had signal for longer than 36 hours now. The last people I spoke to on the phone were 02... Since then, no signal
Hi I recently decided to order a new phone - with a £30 up front fee. Once I had completed the order and the £30 was taken, it was decided I needed to pay an extra £375 as a deposit, and I then did not continue with the order. However the £30 was sti...
Does anyone know how to access your call log, from an older bill. im trying to see if I called and paid for parking on the 20th November 2021. but I can only see individual calls for my most recent bill. Any help would be amazing thanks.
My O2 account has been charged almost £600 with multiple Google Play charges. I do not have a Google Play account and have not made these payments. To try and get to the bottom of it I have to fill out a form and need a correlation ID from O2. On pho...
where can I check my pac code?
