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Forum Posts

Resolved! Why us my phone barred

I have phoned o2 a week ago to say I would pay my bill on the 7th of sept as I had been cut off.. my services got restored then but now they have gone again

Emmairish by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not recognised

Both of my o2 phones have suddenly stated sims are not registered on network. I've turned them both off and back on, no change, chat help is no help with the bot. Is anyone else having an issue?

K83 by Level 1: Joiner
  • 548 Views
  • 2 replies
  • 0 kudos

Resolved! SIM 1 not provisioned

I have just been abroad and used a second SIM out there for data, retaining my UK SIM for calls and texts. A few days ago, I started receiving a message saying SIM1 not provisioned - for no apparent reason. I need that SIM to receive texts or calls w...

LeahW by Level 1: Joiner
  • 807 Views
  • 3 replies
  • 0 kudos

Resolved! My o2 app

I’ve tried my O2 app account for 3 years when I purchased the phone. I still get a notification that tell me to wait 48 hours before I try to log in? I want to access the O2 app to to view my bill as it increases every year without being notified tha...

Caitlyn1 by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! Why they take my money fo

Has anyone else’s account taken money but then gave nothing in return?? Like they asked for £35.99 for a upfront payment for a phone and offered nothing for me lol. I just want a refund now

Hiejdndi by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Resolved! Text issue

I changed my sim on O2 last week but when I text someone it shows them the old number of the sim before my number was moved over. Not showing my number

Rib23 by Level 1: Joiner
  • 354 Views
  • 2 replies
  • 0 kudos

Resolved! ebay and paypal are failing to text a code to my mobile

I am at my wit's end because all day I've tried to log in to both sites (on a windows PC) but they demand 2-step verification but when I press the button for them to send a text it's not appearing on my phone at all. They have my correct mobile numbe...

duns123 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Sim

Just got a new phone I can’t get my sim out of my old phone its stuck

Elaine_ by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos