Get tech support for your O2 issues

Account access for new or returning customers

Hi everyone, as others I've had a very bumpy ride whilst returning to O2 from Virgin Media, not by choice either. Almost there after 5-6 weeks. Still can't access My O2 via the app on my mobile. Have just been told by Customer Services that I have to...

Resolved! I’m having difficulty switching my number

I’ve followed the ‘keep your number’ instructions several times, but ‘oops…’

Resolved! Disney plus subscription

How do I cancel my Disney plus subscription?

Resolved! When I ring out I get an international dialling tone when the contact is in this country ?

When I ring out a I keep getting an international dialling tone when the contact is in this country ? Please advise

Resolved! no service

hi , i currently have no service i have used the checker and it says everything is good in my area can you explain why

Resolved! Issues with voicemail, calling 02 and calls ending at 14 minutes 28 seconds

Hi, Over the last week I have had difficulties with my service. I am unable to access my voicemail as calls completely disconnect, unable to call 202 from my device and all my calls are ending at precisely 14mins 28 seconds. I phoned 02 today and the...

Verification codes not working

I am having an issue with receiving the WhatsApp verification codes, I have exhausted all other avenues such as removing iCloud, uninstalling the app etc, increasing spend limit and turning off wifi calling. WhatsApp have suggested I speak to O2. I p...

blacklist fraud

after purchasing a phone from my friends dad it has now been blacklisted after several months,i have his name and address and his o2 phone number, a screen shot of the confirmed blacklist by o2.my question is how do i get support for this from o2 if ...

Resolved! Sim Card not Arrived after 2weeks

I order a brand new SIM card on the 07/12/2022 for Black Friday for an amazing deal, order was confirmed and said it was being sent out, yet after 2 weeks or so it still hasn’t arrived? Any answers?-R

Resolved! Poor 4g speeds

HiI have been on O2 customer through the renewal of my Virgin account a year ago. I use my phone mainly when working from home and have wifi calling which works OK. If i use my phone away from the wifi although i have full signal and 4G i am getting ...

O2

Forum Posts