Get tech support for your O2 issues

Resolved! Upgrade

Hi, I want to upgrade, and was told by the Sales Reps in the Hartlepool O2 shop a few months ago if I went to the shop to upgrade they would give me a few extra items free, as my daughter got items when she upgraded. I have been with O2 for many year...

Resolved! Couldn’t use any data while on holiday in Greece

While on holiday my wife had 4g or 5g access I had nothing.don’t understand?

Resolved! Cancel my phone insurance

Want cancell my phone insurance

Resolved! Mobile data

In Austria unable to use mobile data

Resolved! Data issues

Hi, for the last few weeks every time I leave the house I get a little icon in the top left corner of my phone which says "Sign in to O2 network", and I cannot get on the internet outside of my home, anywhere. If I try to sign into the O2 network, no...

Resolved! Losing Internet

Iv a samsung s21, it keeps losing Internet, i have to keep turning aeroplane mode on and off to regain Internet. Iv rebooted phone, reset network and its still the same. I can stand next to a friend with the same phone and network he will have 4g or ...

O2 Order Tracker

Morning all, Is the O2 order tracker down? “Oops.Something went wrong.There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon.”

Resolved! esim transfer

Hello, I have just had a phone upgrade from work with a new iphone 13 on Vodafone. I previously had an XR with the same network provider and used an O2 esim in it with no problems.when I transferred everything today it said this was not possible. the...

Resolved! Can’t ring out or receive when abroad

Hi my phone won’t revive calls or make calls abroad thanks

MCK for hardlocked phone

Hi, It seems like I need a MCK code. I have read other threads successfully managing to obtain one here. Can anyone help? Thank you.

O2

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