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Apple Watch Ultra - Unable to set up cellular connection

For the last two weeks I have been trying to set up a cellular/data connection with o2 on my Apple Watch Ultra. Every time I select set up mobile service from the Apple Watch app on my iPhone I get error code 106. Have spoken to 202 multiple times an...

Apple Watch series 8 won’t connect to mobile service

Nearly a month ago I moved from Tesco mobile to o2 so I could get an Apple Watch cellular. I ported my number over and waited until this was fully complete before setting up the Apple Watch I had purchased in the store. During the setup I was met wit...

Iwatch data

I have been and apple and o2 customer for 10 years+. I was on business contract and bought a cellular iwatch 6 months ago. data would not connect. I spent endless hours/days talking to o2 support and even spent 3 hours in o2 shop. dofferent stories f...

Resolved! Data SIM Card

How can I obtain the telephone number associated with my Data SIM card. SIM Number 006826153

Not receiving any One Time Passcodes

I can no longer receive any OTP - they’re not coming through from my bank, from HMRC or the NHS app. O2 Customer service advised reset network but that didn’t help. They also thought an age restriction might have randomly been put on my account. That...

Resolved! My daughter has gone missing I need to track last call made

How do I check what the last number dialled for my daughter's telephone via check via virgin mobile. Just swapped to 02. Pls help my o2 app

caller ID is ON yet suddenly can't get thru to numbers which don't accept calls without caller ID

Hi. I've been ringing my mother in USA on the same number for 25 years. The past couple months I have not been able to get through; instead I get an automated message saying "This number does not accept calls without caller ID." My caller ID is switc...

No service after number swap

Hi. I cancelled one o2 account and created another - both sim only. On Thursday I rang o2 to ask to swap my number to the new sim / contract. They said they would close my old account & move my number across in 24 hours.Today I’ve woken up with no si...

Data on watch

@O2Lisa a you help. I had to reset my watch and now getting error code 14. No one seems able to help me - this be reset to home and watch - such a pain to do - but still no use

Resolved! O2 took money from my account even when the transaction was deflind

I’m on my first O2 monthly plan and just put my card into the app. After confirming my card, the app declined the transaction and asked me to try use a different card. I tried this process again with the same card with the same results. However when ...

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