Get tech support for your O2 issues

5G no internet but did not drop down to 4G that had a service

I was put last night in Nottingham. My phone and tariff has 5G. It said I had a 5G service but I got no internet. My husband who is with EE was happily using 4G next to me. I checked today on your sight at postcode (NG1 5AL)I was at has no 5G service...

Number Porting blunder by 02

Being an existing customer of O2, took an additional contract for my wife and gave the PAC & the number I wish to port on the NEW contract at the time of purchase.The new phone and sim arrived, I put the sim in the new phone and waited for the SIM to...

Resolved! Adult content

Hi, can you help me please I can't watch ****** using my roaming data. How do I conform my age etc to view adult content.

Resolved! How do I block a premium Number

I have found that somehow I have prescribed to a premium number. How do I cancel or block this number

Resolved! O2 email address

How do I access my old O2 email?

Resolved! Bolt on

It won’t let me buy a bolt on

Resolved! Transferring Data

Hi, I need a simple step by step guide to transfer everything seamlessly from my samsung S10plus to my new Google Pixel 6 Pro. (Both on o2). (Keeping same number).Contacts, photos, apps, everything.Existing sim is in samsung phone, I've received a ne...

Apple Watch Ultra: the dreaded code 14

Hi all I’ve had an Apple Watch since series 5, always with O2, mobile data always worked. Alas, on Friday my Ultra arrived (direct from Apple) and now I’m getting error code 14. I’ve done all the usual stuff (removed data plan from old Watch, unpaire...

Resolved! eSim in Pixel 4A

Hi, I have a Google Pixel 4A (Unlocked, ex Vodaphone) and am using my Pay Monthly O2 sim in it.The 4A has the facility to use an eSim, so I have ordered an eSim pack from O2.Before I 'bit the bullet' I thought I'd better ask for some advice here.Has ...

Resolved! Moving my number to 02

Hello there, I am intended in transferring my number from Giffgaff to 02. I am in need of a ESIM and Giffgaff does not provide it yet. I wish to know if: . Is it possible to transfer the number AND at the same time order a E-SIM? I am traveling overs...

O2

Forum Posts