Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Data connection

Hi, I'm currently in Cagliari Sardinia and have been for 5 days with 12 remaining. My data connection is absolutely terrible. For the most part it doesn't work, occasionally I get enough of a connection to send messages but that's about it. I'm conne...

Resolved! Upgrade

Hi, I want to upgrade, and was told by the Sales Reps in the Hartlepool O2 shop a few months ago if I went to the shop to upgrade they would give me a few extra items free, as my daughter got items when she upgraded. I have been with O2 for many year...

Hutchy70 by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

In Austria unable to use mobile data

lutters by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Resolved! Data issues

Hi, for the last few weeks every time I leave the house I get a little icon in the top left corner of my phone which says "Sign in to O2 network", and I cannot get on the internet outside of my home, anywhere. If I try to sign into the O2 network, no...

kelis by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Losing Internet

Iv a samsung s21, it keeps losing Internet, i have to keep turning aeroplane mode on and off to regain Internet. Iv rebooted phone, reset network and its still the same. I can stand next to a friend with the same phone and network he will have 4g or ...

youngy by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

O2 Order Tracker

Morning all, Is the O2 order tracker down? “Oops.Something went wrong.There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon.”

garetc by Level 8: Talented
  • 2832 Views
  • 6 replies
  • 0 kudos

Resolved! esim transfer

Hello, I have just had a phone upgrade from work with a new iphone 13 on Vodafone. I previously had an XR with the same network provider and used an O2 esim in it with no problems.when I transferred everything today it said this was not possible. the...

AlistairC by Level 1: Joiner
  • 1837 Views
  • 2 replies
  • 0 kudos