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Resolved! problems getting data in Europe

Hi - I have recently been in Belgium and was able to make calls but was unable to connect to the internet using my iphone 7 software version 15.6.1. My wife with an identical phone and connected to the same service provider had a 4G connection but i ...

No caller id and no voicemail

HiSince 2 weeks all my incoming calls are shown as No Caller Id. I have also lost my voicemail. I have spoken with O2 almost everyday but no solution has been found. I have switched SIM card twice with out success. I have put my simcard in a differen...

Resolved! Spend cap

How do I add a spend cap?

Problems with sending texts

I seem to be unable to send some texts but it is totally random. Some numbers the text never delivers on others I may be able to send some but not always.I've restarted my phone, tried sending texts in different locations to try different signal stre...

Resolved! How to temove add ons

How do I remove add ons? I can never ask an agent as they are always busy and searching through My o2 only gives you the option of adding not removing!!

I cant hear callers but they hear me. If I ring them back all is fine and each party can hear.

Hola,When I answer a phone call, I cant hear callers but they hear me.If I ring them back all is fine and each party can hear. Restarted phone again yesterday to see if it made any difference, but just happened again just now. On an up to date Pixel ...

Resolved! Data Roaming issue in USA

I'm currently on holiday in the US and have just upgraded my tariff to allow roaming in the US within my contract. However, while I do get a mobile signal here (TMobile) it seems to be calls only - no data. I've made sure my data roaming is on and ha...

Resolved! 2-step verification code

I can't access network abroad as asking for a 2-step verifi. Any ideas?

Data abroad

hi Im in Portugal at the mo, I can call off my phone but any reason y my data will not work cheersGav

Resolved! Apple watch

HelloI have a cellular apple watch which is all connected to mobile network however I am finding it constantly disconnects so I get the little red cross on the top and I am having to manually connect it againIve tried it with no wifi connection and n...

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