Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Change address

I've tried to change my address but it won't give me the option to send for or enter a code. Unsure how I can do this.

DazzaH90 by Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! wifi calling

How do you enable wifi calling? when I switch it on on my phone I get a link to contact 02 and/or go to the website. But nowhere does it say what you actually need to do to "enable" the service

Resolved! Sms

When I send a sms message it says not delivered but the message is delivered

Cotonou by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Keeping my old number.

I am absolutely exhausted with speaking to customer services representatives on the phone and via chat and getting absolutely nowhere! I ordered a new phone over 10 days ago. Whilst ordering my phone I was asked to enter my PAC code if I wished to tr...

Ck26 by Level 1: Joiner
  • 2356 Views
  • 9 replies
  • 0 kudos

SIM PIN - how do I set one on my new SIM?

Spoiler (Highlight to read)Just joined O2 from a rival. How do I set up a SIM PIN (Galaxy S20 & Android12)? Googling suggests Settings>Biometrics & Security>Other Security settings>1st option Set SIM PIN. My problem is that, under Other Security Sett...

P01r0t by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! PAC Code for xxxxxxxxxxx

Hi can you send me a PAC Code for my daughters phone please as she is working now and has bought her own phone with a different supplier [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Drew5 by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos

Resolved! Top up sim card

Hi I cannot top up my other SIM card 

Steve71 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! SIM Swap Still Not Working.

I was wondering if anyone had any advice as to anything that I could do to fix a SIM Swap that still isn't working? I created a SIM swap request 36 hours ago and (despite calling O2's Customer Service line, as well as going in to an O2 shop), nothing...

Resolved! Upgrade

Hi I am just wondering I am looking to upgrade my contract to ipad, will I still still keep my original phone sim contract or will that disconnect

Susan7 by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos