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Forum Posts

Resolved! will o2 block the sim card

Hey guys, do you know if O2 will automatically block the sim card in case I'm not using or paying for my monthly plan? Can't find it anywhere, thanks in advance!

Luex by Level 1: Joiner
  • 917 Views
  • 3 replies
  • 0 kudos

Resolved! App login

It won’t let me login to app and it has been over one week since I registered. How do I get in?

Hdheubf by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Return

Hello, I took out a mobile device plan contract, I changed my mind before the 14 day period and sent back the device for return. Got in touch with O2 but they keep saying that they don't have it, even though it was sent to the correct address. Could ...

MrC_2001 by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! No signal - phone not allowed

Ported my number to o2. Now my phone does not connect to the o2 network.the phone (iphone Xs) works with all other networks but o2.had been for prob. 5 years with Three before, never an issue.can somebody HELP?

Tkts by Level 1: Joiner
  • 615 Views
  • 1 replies
  • 0 kudos

Resolved! Using *#62# to see call forwarding status yields an unknown number

My partner is a paranoid old soul, so she looked up how to see the call forwarding status of her phone and when she did it came up with a number ending *078. I did it on my own phone, and it yielded a number ending *901, which seems to be the long fo...

jobby by Level 1: Joiner
  • 10554 Views
  • 6 replies
  • 0 kudos

Resolved! Extra charges

How do I cancel a disney charge of £9.99 on my bill wjich I dont use

Julie23 by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Resolved! Moto G7 Power and Wifi Calling

I have a MotoG7 power and am trying to set up WiFI calling on a Pay Monthly contract.I am unable to find anywhere on the O2 site tp activate this even though the documentation says it is possible. There is no option on the Phone event though others s...

trb143 by Level 1: Joiner
  • 2487 Views
  • 5 replies
  • 0 kudos

Apple Watch reference code 10

I cannot get my mobile data set any moreI called 202 and quoted the reference code but the person on the line had no idea what was going on.I have seen some threads from a year or two agoany solutions please?i still pay thanks

Apple21 by Level 1: Joiner
  • 3225 Views
  • 13 replies
  • 0 kudos