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Resolved! Apple Watch SE data not working

I have an Apple Watch SE and pay for a data plan but for some reason it does not work independently ie the data will only work when paired with the Apple iPhone that is on my account which is not what I want to happen . Can the watch work independent...

mychips by • Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Resolved! Link my sons account

I have 2 accounts with o2. The most recent was an offer with virgin media contract. I had to give a different email address to the one linked to my existing account. So now I want bro link the two together. How do I do that please? thanksDebbie Hughe...

DebbieH1 by • Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! can I use my iPhone 11 sim in my new iPhone 14

new iPhone 14 arrived but no new SIM. Can I just transfer the existing one from my iPhone 11? Read something about needing a new sim for 5G

AJB1 by • Level 1: Joiner
  • 1164 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to receive voicemail when at home on wifi

We are unable to access voicemails when we are at home on the Wi-Fi with mobile data switched off. This has resulted in us missing extremely important calls. We have contacted customer services several times-we’ve been given various codes to put in t...

HandH by • Level 1: Joiner
  • 998 Views
  • 3 replies
  • 0 kudos

Resolved! Can't connect to network

I can't seem to connect to a network I have tried restarting my phone and connecting manually

Blue23 by • Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

No response from 7726 Spam Reporter

Every time I forward a text message to the Spam Reporter on 7726 I never receive a reply. Ever. I’m correctly forwarding the message. That sends and delivers ok. But I never get a response from 7726 to advise it’s been received nor do I get a follow ...

DebzyG by • Level 1: Joiner
  • 1413 Views
  • 6 replies
  • 0 kudos

Resolved! Misinformed about Samsung Watch LTE

Hi I moved to o2 on a SIM only deal due to getting new watch and being able to add on the LTE watch plan. I was told by customer services and also the store I went into that I would be able to use the watch for calls/texts separately from my phone. I...

CW123 by • Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch with Truephone compatibility

Hi I am looking to get a family member an Apple wWatch with cellular, they don’t have a mobile so I was looking to use Truephone as their provider. Will an iPhone on O2 allow Apple Family Set Up of an watch on Truephone? Thanks

ScionC by • Level 1: Joiner
  • 1572 Views
  • 7 replies
  • 0 kudos

People on EE can't call or text me

If somebody from the EE network tries to call or text me, the call fails instantly and a text fails to send. My friend on EE tried to call me last night and the call just failed. I thought it was her phone but I called myself from my work phone this ...

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