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Forum Posts

Resolved! O2 delivery

I ordered a Samsung tablet it says it’s on the way when I click on track order but I spoke to someone on the app and they said it had been delivered but I haven’t received any confirmation from the courier or received anything

Dan77 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! no signal

not getting a signal not receiving calls in and out and if i do they cant here me tried ringing o2 just get call failed been like this for over a week now really fed up

marie69 by Level 1: Joiner
  • 626 Views
  • 2 replies
  • 1 kudos

Resolved! Calls wont go out or in

Hi, i am not cut off but for over a week i have not been able to make or receive calls. i cant even call an o2 number & i can never get through on live chat. can someone help please

Call drop after a few second

I have been calling Lloyds early this afternoon and Medical center just now and the calls drop. It keeps happening no matter how many time I call! Can you please fix this as I cannot have the conversation I need

SabSE by Level 1: Joiner
  • 532 Views
  • 3 replies
  • 0 kudos

Data no working

Hello, i recently got back from Thailand and now my data isnt working, i have checked my allowances and i have over 100gb left, i have completed a hard reboot of my phone and reset network settings with no change. any help would be greatly appreciate...

data13 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Phone signal

Hello.. my phone signal is rubbish around by my house when I’m on a phone call but it says I have 4g/5g. This was the case with my old o2 phone but I thought it was the phone. Now I have a new phone with o2 i still have the same problem. Can I get th...

Jack18 by Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos

Resolved! PAC Code

I am leaving o2, but wish to keep my number. I have texted PAC to 65075, but keep getting replies that they don't understand my request. I have also texted PAC and my DOB, but that doesn't work either. Any advice would be highly appreciated.

RayCowie by Level 1: Joiner
  • 485 Views
  • 2 replies
  • 0 kudos

No network coverage

I've had no network coverage for almost 3 days. O2 said they've accidentally put a bar on my account and they've now removed the bar but that was over 24 hours ago and still have no network. Anyone else had this happen to them? Its an absolute nightm...

Resolved! Upgrade

Hi there,If someone can help me, please. I upgraded my phone, and I just received the new one. Can someone please tell me if the box should be sealed? Cause it wasn't! Thank you,Elena

Lenhellen by Level 1: Joiner
  • 665 Views
  • 3 replies
  • 0 kudos

Resolved! PUK

I need a PUK code for my sim please

Preston by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos